Great buying experience. Answered all my questions in a comfortable environment without the pressure and gimmicks I found at so many dealers. Their inventory and range of price options were outstanding. Glad I found them and will return again for our next car.
Usually, when you have a bad outcome, people bash the service provider, but not in this case. I wasn't able to get approved without a down payment for a car. But I would like to take out the time and Thank Marcus England from the upmost, for the outstanding customer service, he has been giving me for the past 2 weeks. If you ever need a car, with challenging credit, please contact CarMax Fort worth. Marcus and the fantastic Finance team tried very hard to get me approved. I didn't get a car but the Customer Service shows that CarMax out value in there employees.
Thanks so much, I pray Gods Blessings at this place, and that y'all sale 75 cars this weekend.
I was searching for a new/used car. I used Cars.com to search for a Toyota Highlander. Carmax in Ft. Worth, TX was one of my choices. The car shown online was EXACTLY as shown when I saw it-the pics and details provided about the car were so accurate, there wasn't a need for alot of "wheeling and dealing". I emailed Carmax regarding my interest, late at night. Not only did I receive an email within 1 hour, the next day I received a phone call from Mr. Ben Arbour, the person who would eventually sale me the car. He walked me through their process, got me pre-approved over the phone, so that all that was left to do when I got to the office was to get the trade-in value on the car I was trading, test drive the new car & sign paperwork to purchase. I bought a 2010 Toyota Highlander that was a 1 owner car with approx. 13,700 miles. I recommend Carmax to anyone looking to get another car. They were great!!! The customer service is GREAT!!!
Highly recommend purchasing a vehicle from Todd Campbell/Trent White team at Freeman! I was treated with respect and I told them what I was looking for and they helped me find it. This duo is focused on putting me in the right vehicle to meet my needs and taking the time to do so. I purchased a 2016 Rav4 and I love it!!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
salesman rep was fantastic, showed me the car and test drove with me. No pressure compared to new car stores. Victor in Finance was great and explained everything completely to me where I can understand. Have never had anyone explain about financing to me like that. Will highly recommend to my friends and Family.
I am super glad we decided to purchase a car from Hertz (initially considering a private party sale)! There is no doubt you get a top notch service! In Mesquite Centre, we were helped out by Lee Wilson and Egor and the process took just slightly more than an hour (including test drive and the paperwork). There are no hidden fees and you get the price as seen on the web!
Everyone at Hertz Mesquite were friendly and helpful, our salesman Lee was great and I highly recommend. Lee and Hertz made buying a car effortless. Walked out in 2 hours with a the car we were looking for at the best price we could find for the low miles. They got us a low low interest rate and we couldn't be happier with our purchase.
RAAD was great - Best car purchase experience ever.
by MABelfiore from DealerRater.com
December 2, 2018
This was by far the best automobile buying experience of my lifetime! Raad was extremely patient, kind, and honest throughout the entire process. I honestly felt like he really wanted us to get exactly what we wanted for a very fair price. While the car is primarily for me, he listened carefully to all of my wife???s comments and ensured she was happy with the purchase in the end as well. I will be recommending Raad to all my family and friends. Thanks for everything Raad. Family Toyota should be very proud to have you on their team!
I called Ryan on a Saturday morning about a particular car I saw online. He said he would pull it up front for me to come drive. Upon arrival, the car was there as promised. I drove it and some other cars in the same price point or a bit cheaper. I ultimately decided on the first car. They had done their inspection and replaced a number of things. It was a 2009 Toyota Camry with about 44,000 miles on it. They had replaced all four tires with brand new ones. I definitely feel like I got a very good car and I appreciated the way they conducted their business.
Only reason I gave 4 stars on facilities was because here very small and don’t have much room for parking. I want to do overall 4.5+, but that’s not an option. Only reason for half point is because I asked for two things and had to pay for one myself and the one they did pay for was late. Overall, genuinely good people and family oriented. I recommend Mia.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
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