Jim West is more than a salesman, he really cares about finding just the right car for his customer., and doesn't pressure you into buying a car 'on that day' like some others we've encountered. If you want a caring, friendly person to help you find a car, Jim is the guy. We are really happy with the car he located for us!
Cindy, as always, is very professional and knows her field. While this was a normal check up of the car, she made sure that it was in good shape when I came and picked it up. By that I mean she suggested the car needed its tune up, which I did not even think about.
The 2 issues. Every time, the last couple of years, I get service someone comes out from the dealer and asks if I want to trade in my car. This request is unsolicited and not asked for. Also, today, the day after the service I rec'd an e-mail from Auto Nation reminding me to service my car. It was just serviced.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
My experience was hassle free and easy. My salesperson Robert Feldt was awesome - I recommend seeing him if you need a car or want to sell a car! Clean facility with a kids playroom. Everyone was friendly and looked happy to work there
We dropped off our 2015 Tahoe for recall work and we were in a hurry. Mr Sutton was very helpful and Quick to get us taken care of. The work was performed quickly and received a phone call to let us know it was ready. He even had it washed! We will be back!
Friendly staff and service. Bobby (BOB) was courteous and knowledgable about the car. The price was well below KBB. After sales options were offered but not forced upon me. The purchase was fast and easy. Will recommend to others.
Worked with W. Robert Hamilton to get a used car. He made what is otherwise a stressful transaction easy and painless. Robert was kind, courteous, helpful and understanding. Glad to recommend his services. Would certainly purchase another vehicle from him and Hertz Car Sales!
I know it’s an oxymoron but these are truly honest people. We went to look, no pressure just looked around.
Went back several days later and the salesman looked at me and said your car came in. He recognized us and what we had been looking for.
Amazing customer service!
My experience with Clearwater Toyota was excellent. Sales person very helpful in deciphering add ons, extra care and "explaining" it. It took only a day to find a new car I was searching for. The day they retrieved the M/V from another dealer they did everything with DMV etc and I was driving my new car home that same day.
Service managers were very nice and explained only services that were due at time of inspection. I also felt all prices that were presented to me were fair prices. The wait time was slightly long, but it was explained to me that that was not usual but due to some car models having a recall and parts that needed replacement.
Nick, our salesman, displayed much professionalism and knowledge in helping us decide on a new vehicle. There was no pressure to buy and he was there to help on repeated visits. He also showed much patience in demonstrating all the new (to us) gadgets on the 2018 Toyota model, after our purchase.
This was such a pleasure! This is the fourth car we have bought and it was wonderful. We worked with Chris Santos and he was amazing!
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