I just purchased a 2018 Mazda MX-5 from Gwatney Mazda. Chris, my sales associate was very friendly and didn't pressure me at all into buying. Tony, the GM, was also very friendly. After coming to a deal, a great one at that (thanks Tony!), My car had to be brought in from another state. Chris went and picked it up for me as well!
Once it came time to sign the paperwork, Brandy was my Finance department associate, and she was great! Very transparent in the process, going over everything and not once pushing any extra warranties or paint protection or anything silly like that.
Overall, I would recommend Gwatney Mazda if you're looking for a fair, no pressure and friendly environment to buy a car from.
From start to finish Sam Sayes provided Excellent customer service. From communicating what my vehicle needed for maintenance, to scheduling an Uber ride home, to keeping me posted on a repair and dealing with insurance, it all went smoothly and vehicle was finished on date he stated it would be. Could not ask for more! 5 Stars :)
I ended up not buying a car from the dealership, but the service I received from Justin and Brian was excellent. The no pressure, no nonsense approach to the buying experience is refreshing and pleasant.
If I were looking for a used car again, I would choose Echo Park first.
I had a great experience from beginning to end with trading in my older car and buying a used car. I really appreciated that my salesman was very helpful, knowledgeable and professional, as was the finance woman.
Little did we know we would be in need a of another car, my husband's this time 5 months from getting myself one. We went back to Keith for his knowledge and great service. 5 months later and I am loving my Sienna. Keith found my husband a great used Camry with low miles and a price that can't be beat. The team was great to work with and Phil helped in finance to get us on our way. Thanks for taking great care of us guys!
I had such a wonderful experience with this dealership! Jeremy and his manager Dave were awesome. I saw the vehicle I wanted on-line and I called and spoke to Jeremy about it. Since I live 9 hours away and I was afraid the vehicle would be bought out from under me (as what happened with a different dealership) they said they will keep it for me if I put $500 down. They described the vehicle's condition and took pictures so I knew exactly what to expect. Dave went over the finances over the phone and I knew the exact price to the penny! I showed up 5 days later and traded in my vehicle and signed the papers. After a quick test drive, I drove 9 hours back home to Colorado in my new Toyota Sienna. The entire process there took about 45 minutes. TOTALLY WORTH THE DRIVE! These guys are honest, sincere, friendly and they even gave me chocolate :) Would highly recommend them and would definitely buy from them again!
Everything was great service wise and only reason giving it a four is because they only have one shuttle guy going and the wait can get excessive. So if your taking a shuttle plan to wait a while during busy times. I would recommend hiring a 2nd shuttle driver so the one doesnt drive all over town causing delays.
The response from the salesman were very prompt and friendly. I received a couple emails about a Subaru, which I am still interested in I just need time to review my options and not 100% ready to buy just yet.
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