Excellent service from Ryan as he put the hitch on my recently purchased PHEV. I have 1500 miles and 1150 miles battery use only. Less than 20 gallons of gas used. Also, chose to tint windows. Charles Curry was great to schedule appointment. Confirm by email and provided a 24 hour reminder. Mungenast provided shuttle to shopping mall. I'm appreciative of the professional attitude. Visit them soon!!
This is the 2nd car I've purchased from Russ. He makes the car buying experience as quick and easy as possible. Nick in finance did a great job finding a lender that offered a lower rate than my previous lender! Will definitely work with these guys again.
I purchased a Kia Optima over a year ago from a salesman by the name of Cody Nelson. This young man was very polite and friendly and made the experience very enjoyable! We are very pleased with our purchase! Today I went In for an oil change and JJ provided great customer service! Your hospitality at Kia of Muncie is very much appreciated!
My experience here was amazing! I was initially going to buy a Nissan Rogue on Mayfield Rd but when I came to New Line to compare I was blown away. From the second I walked in everybody was incredible! Dave, the salesman I worked with, was AMAZING. He was friendly, passionate, and worked with me to give me the best deal possible on a new car. I honestly could not have asked for a better experience. Ask for Dave if you come here! You won’t regret it. The other finance manager I worked with, Brian was equally as amazing and was very helpful!.
I was not happy with my dealings with Paddock. I went in to look at a specific car, was contacted to verify that morning if I was still coming in, and when I got there was told the car was already sold. I should have been contacted regarding this!
I was referred to Bianca by a friend who previously purchased a car from her. I spoke with her about the process of purchasing and what I needed. She was great. I highly recommend everyone to see her if you want to be treated right. Can’t wait to be able to purchase my first car from her!
Excellent responsive, prepared conversations, with accuracy.
by MichelleAdams from DealerRater.com
September 0, 2018
John was excellent; he gave quick answers, very thorough information regarding details t hat I needed to know about my new Toyota. He was responsive; got back to me regarding the entire package in order to speed up my time spent. We had full service information, interfacing with my insurance company, with a service contract and terms. Best experience I have ever had with an auto purchase.
Great selection of inventory, knowledgeable and polite salespeople (especially Dom and Jon) and a beautiful facility gave Crowley VW the edge on a day where I had already seen 2 other dealerships. This is the third car my family has purchased from the Crowley group but the first from VW. This team has set the bar way above their competition.
Getting into the process of getting a replacement commuter car, and this shop has set the bar. Easy going. Let me take the vehicle for a ride on a Saturday afternoon. While I am not convinced about the vehicle, I will be checking to see what else they have on the lot that meets my needs. The way car shopping/buying should be.
My service representative was very informative about what they would be doing with my car to solve the problem. He stated they would have to keep it for 4-6 hours to discover the problem. Every step of the way he kept me informed of what they were finding.
We love Car Heroes, our experience was absolutely professional and prompt. JP, Zach and Brian are extremely knowledgeable and helpful through the entire car shopping process.I purchased exactly what I was searching for and will be purchasing from Car Heroes again very soon.Thank you JP.
Thank you Thank you! Stan and Mike where Awesome! Will tell everyone! When you think there???s no one that could help me, but to my surprise, they got me into a new car! This team of people that helped me will For Ever be part of my family.🤗 too Stan and Mike M.
Throughout the whole week kevin was exceptional in not only his customer service but his knowledge of the product. I had multiple quotes from other dealerships but kevin was understanding and accommodating for any need that i had.
Excellent, just need to bring the car back to SEE why the engine light is coming on. The car is driving excellent but I am concerned about the engine light.
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