Unsolicited shout out:Dutch Miller & Nathan Graves
by Martin Laubach from Huntington, WV
September 20, 2018
I just did something that I swore I would never do again, which was to buy a new car. What finally sold me on a 2019 Sorrento with a V6 and AWD is the 20 year and 200k mile warranty and the 5 year zero percent financing. i want to give an unsolicited shout out to Kia and Dutch Miller Kia in general, and to Nathan Graves and the sales manager in particular for working with me to get all of my needs met. I acknowledge that I am not the easiest customer, especially when I am doing something I never would otherwise, but they went the extra mile to work with me. They knew I like to travel and wanted something to pull at most a 5000 lbs travel trailer, and the 20 years and 200k warranty should keep me mobile well into retirement. Thank you guys!
Matt Smith went above and beyond to find the perfect car for our family after our car was totaled. We live in KC and he was available for any questions even after office hours. He promptly provided pics and all requested info even while looking at cars at other dealerships. After driving to Jeff City to see the car he made sure it was in top condition and everything we wanted was addressed. He had impressive customer service especially for car sales. He made sure we we happy the whole way through and even told us to call if we have any questions about the car or service after we got back home. Gemma was a blazing gun in the financing dept she was very efficient and straightforward without any pressure. I would make the drive again to Jeff City any day. Thanks Matt and Gemma for a wonderful experience.
Upon searching for used cars, I found Wholesale auto group. The first visit, I went for a particular vehicle and it wasn't there. Alex was very helpful in opening my mind to other vehicles, I test drove several and decided to wait to buy. The following Saturday, I went back and bought my vehicle. I am nothing but pleased with the way I was treated from start to finish. I would recommend this dealership and salesman over and over again! Very fair prices and very willing to help people with bad credit.
Joe was an amazing car sales man. He was true to what he said and if he didn’t know the answer he found it out for you. Every time I called Hertz Joe would answer it was like he was running the place. Anytime I went to the dealership Joe was out in the heat showing a customer a car. He is just so great. When we went inside the other car sales men were just sitting around eating or chitchatting. Joe was an amazing experience just in himself I have never felt so confident in buying a car and not feeling preassured or stressed. I’m sending all my friends to hertz but not for just hertz but to speak with Joe because he is truly amazing.
I purchased a van in Orlando and was helped by Wendy. The entire experience from start to finish was truly wonderful. Wendy assisted me for over three weeks, while I decided on a vehicle and secured financing through Capital One. She stayed in constant contact and made the process so simple it was scary.
Jim West is more than a salesman, he really cares about finding just the right car for his customer., and doesn't pressure you into buying a car 'on that day' like some others we've encountered. If you want a caring, friendly person to help you find a car, Jim is the guy. We are really happy with the car he located for us!
My sales person was Tracee H. She was professional, knowledgeable, and helpful. I could not have ask for a better person to help me purchase my car. I highly recommend the Hertz Car Sales Dealership in Motor City Colorado Springs. I will be going back for my next car purchase. Regards Liz
I previously owned a Mini Cooper and would have purchased another but my experience with the Mini/BMW service department was so negative that it persuaded me to buy a different car. This was my first service appointment at Mazda for my Mazda 3. Easy appointment set up, emailed reminder, car was taken at the exact time of my appointment and the maintenance done in the time it was told me it would take. Waiting room very comfortable with snacks. Great price - competitive with independent oil change/tire sales chain stores. Great experience. As long as it continues I plan to continue my service at Mazda even after no longer under warranty.
Thank you to Albert, Michael and Daniel for a very pleasant relaxed vehicle transaction. I was helping my sister with the purchase of a newer car and you made it very comfortable, with no pressure to buy. The final price was very fair and my sister was very happy with her car. I would refer anyone to your dealership.
Excellent service, fast processing and friendly staff
by Homer from DealerRater.com
December 1, 2018
We had a recently been recovering from a hardship and knew financing was going to be a challenge. When we made contact with them about our options we were met with options and approval within hours, got the car we wanted and at a rate below our expectation. All around a pleasant experience.
Israel was a great salesman. He answered all our questions and showed us all the Toyota Rav4???s on the car lot. He explained all the different models and their features. Very nice and no pressure to choose a specific model. Michael was our finance person and he was super friendly and made us feel very comfortable. We went through all the paperwork in minimal time. I would highly recommend Dolan Toyota to anyone shopping for a new car. This dealership is definitely A+++ and the whole car buying process was amazing. Judith Stephenson
I made an appointment in advance (which I recommend), and I received on-time service. Damian was my service representative, and he was both professional and kind. When the service was complete, he reviewed the service record of all the things they did and checked. He was clear in his explanations and patient with my questions. Service was completed within the time estimate I was given at the beginning. Also, thanks for the free exterior car wash that you provide -- it always feels good to drive away with a clean car in good repair.
Art Sanchez did a wonderful job, found the right vehicle...got the job done. Titus-Will had a good selection to look through....easy to pick which features were most interesting....thanks to all at T-W Toyota!!
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