I have been doing business with Len Lyall for about 12 years and I highly recommend them. From the buying experience to service, the team and Len Lyall has always made the buying part fun and by providing great service at a great value, the service end is painless as well. I would not think of buying a vehicle anywhere else....but Len Lyall. Their tag line is true, drive East and pay the least, and I have friends who come from several other states to also buy from Len Lyall. Dan Johnson, the GM knows how to take care of the customer.
We just purchased a 2019 Tacoma from Stevinson East. We were extremely happy with our salesman Ernie Khalil. He came in on his day off to do our sale. We had a limited time to do the deal and Ernie made it happen! He had our trade appraised and deal locked down and into finance within 30 minutes. Finance was so simple as well. We were back on the road with a great deal in the exact truck we wanted.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Not only did they go above and beyond in all measures to make sure I was satisfied with the car, but you can tell they actually care about you and aren???t just trying to make the sale! I would highly recommend this dealership to anyone/everyone! Great sales managers too!
I'm in a chapter 13 and I went home with a beautiful vehicle. It was touch and go because I did need the letter of approval from the trustee. The guys at Tynan's (DJ and Greg) were supportive and patient. Marlon was great with the financing end of things and a pleasure to work with. Thank you all for your diligence and professionalism.
We did a lot of research and new what we were looking for. The associate (Dan) made us feel that he was buying the car with us, making sure we were comfortable with our decision and no pressure. My one gripe overall is that cars that require a fob in lieu of a key need to come with two up front or the other one sent later to us (at my expense) rather than me having to make another trip to have another one made.
Allison was not only nice, but very thorough in her process. She made everything about buying a car easy and non-stressful. We appreciated her patience as we struggled to make our final decision. What a great experience and we are thrilled about our new RAV4!
Allison was the first and only person who greeted us and ask us if we need help while we were inside the building for about more than 5minutes. We we???re comfortable with the way she treated us and ask her to accommodate us in getting a new car. When she learned that we already did online communication with another sales person in the same dealership she was kind and honest enough to inform us that we have to talk to that person. But we decided to stick with her. She was courteous to tell the other sales person involved about the situation. We were the last costumer who stayed and it???s getting late but she has been very patient and helpful to us. You need more people like her in your company.
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