The crew at Andalusia Ford made purchasing my new vehicle quick and met all my needs and offered more than expected while giving a great price. I will definitely be returning to Andalusia Ford for future purchases.
Let me start by saying that I thought this was submitted before, but I guess the submittal process needs I'm proving.
Now, to the great service I received. I was traveling through south Alabama with my new travel trailer and had a problem. The breaks on my trailer locked up but it wasn't the trailer. My F150 was giving me a message; "trailer wiring fault" even without a trailer attached. When the brakes on your trailer lock up, you're stuck!
I went Andalusia Ford on Thursday morning. The scheduling person was very nice when I explained my problem. She checked her computer and told me the available appointment was Monday morning. I was restating my story about being on the road and stuck until the problem was repaired. The service manager overheard us and said he'd take a look at it in between a couple of other cars.
Not only did they take a look at the problem, but they had a brake controller and repaired it in a couple of hours instead of a few days. Our vacation was saved by the excellent service of Andalusia Ford!
I found an outstanding deal from J.M. Jackson on cars.com. I talked to Tara and Bobby Hall, both great ambassadors for J.M. Jackson. I asked Bobby if I could please put down a deposit, because I was driving from North Carolina to Mississippi to bring my son. Bobby told me he would hold on to the car and give me first crack with no deposit. It was a fantastic car, and Bobby made the process as easy as possible. I unreservedly recommend Bobby Hall and J.M. Jackson. They have big city cars with small town courtesy. The best of both worlds.
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