Believe it or not, it's been 16 years since my husband and I purchased a brand new vehicle! Needless to say, all the modern bells and whistles were more than just a little overwhelming. Felicia was very patient about answering our many questions and did not pressure us when we told her we had to go home and think about our decision. Brian was also very nice when we returned to actually purchase the vehicle. One thing I was slightly dissatisfied with was I feel that we were rushed through the delivery process as we were the last customers of the day. Overall it was a good experience.
Low on sales pressure and highly focused on the customer's request for personalized service. Quentin had been dealing with me during a very difficult period where I was transitioning into a new job and environment. I actually took about 9 weeks from when I decided to get a new car up until I actually signed the contract. He even helped me to acquire a loan points below what my bank of 14 years was offering. Don Ringler Toyota treated me like family. Kudos to Kimberly in financing!! David Sosa
My son had just got into an accident with his vehicle earlier of the same day that we decided to look around for another vehicle for him and decided to stop by the Don Ringler dealership in Temple. We were greeted by Matt Reeves, while looking around and I honestly thought he would be just like every car salesman I dealt with in the past of being overly aggressive in trying to make a sale, but I was definitely wrong. Matt was a true professional and was very helpful in listening to what we had to say as far as what we wanted as well as what price we could afford without trying to be pushy as most salesmen usually are. We found a vehicle we liked and could afford but Matt was able to get us a even better deal by talking to his manager without us even asking him to do so, which I thought was great of him to do! The experience we had dealing with Matt was outstanding and we definitely will come back to this dealership in the future because of Matt's outstanding service. Matt made us feel like we were not just a sale but we were family. I will recommend him to anyone that wants to have a hassle-free environment when buying a vehicle. Matt Reeves is the best salesman that I have ever dealt with and will ensure his name gets out there to all my friends and family.
Rodrigo did and amazing job. Very knowledgeable and great customer service. I was unsure what I really wanted or if I want to trade my 2015 for a new one. But Rodrigo was very patient and pleasant to deal with and help me find an amazing truck. Jason Holt made finance side a quick and easy process and get my payment where I was comfortable with. These guys went over and beyond with great customer service. And I highly recommend this dealership.
The staff at Don Ringler Chevrlet, James, David and Jason were extremely friendly and helpful. James took extra time explain everything. My grandson is thrilled with the truck and I thank you all so very much..
Drove into the used car section,- stopped beside a 2015 Chevrolet Equinox- James Knuth walked up , introduced himself-showed and explained the vehicle to me -we went for a test drive-I explained to him exactly the offer that I was prepared to make - James took me into management and presented my offer-we all considered it fair and shook hands to seal the deal.... Paperwork took only a few minutes and I drove away with my purchase. Total elapsed time about an hour. . No high pressure, no bickering-,simply a relaxed professional and respectful experience , The way buying a car was meant to be ,
Volvo - Received great service during an oil change. While there we decided to trade in my XC60. Received great service from Shay, very patient and polite!
Everyone we dealt with had the same polite and positive attitude. Great job everyone!!
I have bought a lot of vehicles over the years and it has always been something I dreaded. Kimberly made it all so easy, and so comfortable with no pressure at all. The best car buying experience I've ever had!
I was very pleased with our sale agent/sale representative Mr.Donald! Great job!He made sure that my son was going to get that 2015 Honda Civic!We got the car the SAME day!We will definitely be buying ALL of Our vehicles from CLEOBAY HONDA of KILLEEN,TEXAS!!THANKS AGAIN and GREAT PRICE!
If you are in the market for a used car at a great price, make this place your first stop. For me, the price of the car was not the reason I purchase a car here, it was the fact that the mileage was low and the car still carries some of the factory powertrain warranty. Aside from a few minor cosmetic chips and scratches, which I buffed out easily, the car looks brand new. Another plus is the fact that Hertz does a great job if maintaining their fleet, so you know that machanically the cars they sell are road ready.
I pretty much just want to copy the previous persons review because I basically had the exact type of experience. Matt and Tom and the Killeen, TX location were excellent. From arrival to driving away in my new car took less than two hours and that included the test drive and evaluation of my trade-in. That's pretty quick in my experience. The car was in excellent condition, especially given that it was a previous rental. Hertz really only puts there best cars available for sale. You'd think my car was band new even though to it has 49k miles. I would definitely recommend this dealership to anyone.
I had been searching for weeks for a good deal on a Prius in Arizona or California. One evening I looked at the Hertz website and expanded my search and saw the model I wanted at an excellent price at the Hertz Car sales location in Killeen, Texas. I called and e-mailed and ended up working with Matt Brito. Matt answered my many calls and e-mails over a couple of days. He was responsive and patient! When I told him I wanted put a deposit on a car so I could come from out of state and buy it, he held the car for me, and even came to the airport to pick me up. While at the Store I worked with both Matt and the location manager Tom Boaz and they were very pleasant and efficient with the paperwork. Having bought a used rental car before I expected some wear. Aside from a few expected blemishes, they had the car clean and showed me that two new tires had been installed, and oil change just done. I drove the 950 miles home and the Prius ran perfect and did average over 50mpg. Matt and Tom are true gentlemen and Hertz is fortunate to have them as employees. No pressure at all and everything was as they described.
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