Best car buying experience ever. I was looking at the dealership in the TriCities. Not happy with trade offer so sent a message to Walla Walla Valley Honda. I was called within one hour. They asked me exactly what I was looking for and expecting. I told them. Bottom line their first offer was $3500 more and the 2018 Honda Accord Sport 1.5L was at invoice. $4000 net different from other offer. I also received a lifetime powertrain warranty.
I walked into the dealer and I never felt like I was having to negotiate back and forth for the car I wanted.
Erick was my salesman. He was as professional and knowledgeable as could be. I am highly impressed. Thank you Erick! I’m letting everyone know.
I worked with Erick Melgoza on getting my 2017 Honda Civic 6-Speed manual transmission car. It's everything I've ever wanted in a vehicle. He was very helpful, friendly, and informative. I never once felt that he, or Bryant Gibby (the General Manager), were trying to rush me or make me buy something I didn't want. They made the process so easy and smooth and I am now forever a Honda girl! I would HIGHLY recommend everyone go there to get their next vehicle. These guys know what they're doing and will make you feel like family.
It was a pleasure purchasing another new vehicle from this dealer. Cameron Stevens was my salesman. He was very well informed and attentive to my needs. I will purchase my new cars at O'Brien Motors. They are extremely easy to deal with and customer satisfaction is Number 1 with them.
My wife and I had a bad experience with a dealership and decided to visit O'brien's to look at some diesel trucks. Two sales reps were getting information on different vehicles within minutes of pulling in the lot and we had zero pressure from the sales team. My wife found a nice late model turbo diesel that she fell in love with. We didnt expect to process the trade in and sign for the truck that day as it was late but multiple people stepped in were very polite to the kids, helped finance the truck at their closing time along with a grate trade in value on my wife's vehicle. There was no hassle with the finance team and no tricky business involved. We will return to this dealership in the future. Thanks again Cameron for you help and patience.
Izzy Garcia ,the salesperson I dealt with at O’Brien, was very helpful and patient in showing vehicles. I appreciate his knowledge and this helped my decision on the car model I purchased. I would recommend to anyone buying a car to call Izzy.
I went to McCurley Toyota to drive a particular model that I was considering buying. Rick listened to my list of must-haves and brought out a completely different model that was just right. I really wanted to test drive a Mercedes 350 so I asked Rick to recommend someone at the MB dealership in Kennewick. He connected me with Marisela ....and she found me the perfect car. This is a great team of professional people who thrive on great customer service. Go see them. They will take good care of you.
It was my first time in this dealership. Rick and Ceasar worked with me, to get what I needed and wanted. They were honest and professional. I am very satisfied with my purchase and the outcome of the terms, of my purchase.
Kory Parke came out to greet me when I arrived. I was looking at the Tacoma off road and TRD packages but after looking at the limited and it???s features it made sense to spend a few more $$ for the extra options. I got a good trade in for my old truck and the process was quick and easy. No haggling as prices were clearly listed on web page
Working with Chris was wonderful. He is very helpful,patient and easy to talk to. In the down time waiting for finance he sat and talked with my father and I, he did not leave us alone,he helped the time go by with wonderful conversation. If you are looking for a vehicle, just go in and ask for Chris Rips. He will get all of your needs taken care of
Everyone was extremely kind and helpful. I highly encourage anyone in the market for a vehicle to check these people out first. They answered all of our questions and were very patient in explaining all of the new technologies on the newer vehicles. I love my Ram 3500 truck and my wife loves her new Chrysler. Being senior citizens, we are very cautious about major purchases, but these people took the time and made the extra effort to satisfy all of our concerns. They were great to work with.
I worked primarily with Adam. He was professional, not creepy, communicated well and was open to electronic communication. I will definitely shop this dealer again if he is available. Another sales associate named Skyler didn???t impress me well at all. He came across as creepy and while driving my new used car home for me missed the turn following me and blew through the intersection while talking on his cell phone. Other sales folk I met were typical and not people I???d want to deal with. Keep Adam he is amazing.
McCurley did not have the truck that I was looking for on their lot. They quickly found me the exact truck that I was looking for. Rick Herrera was very accommodating and the entire staff was friendly and helpful. I never was pressured and everyone made me feel welcome. Great job McCurley team!
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