Very knowledgeable, helpful, and friendly staff at Bickford Ford that helped me with purchasing my new vehicle. I have purchased vehicles here before from Dave, and will continue to refer him and Bickford to others. Michael did a good job showing me the features in my new vehicle.
Everyone was helpful and friendly. First they did an inspection of the damage, to make sure they ordered the correct parts. The parts were ordered, and I received a call when they came in. When I dropped my car off the gave me a loner car, and the next morning recieved a text that my car was ready. Overall it was a good experience.
I went with my cousin to buy the ionic I asked a few questions about a used car and he was able to help my cousin out in a way that he didn't think was possible. I want a truck. I will be going to Leo.
Leonardo is a really nice guy. No pressure was very pleasant. I recommend my friends and families to Doug's Hyundai Dealerships in Lynnwood. Very nice experience. Sunny in finance was fast with no pressure.
I posted yesterday about a poor experience here. Although I was very unhappy I wish to update that management assured me it was a big misunderstand and everything they originally offered was good and even made things a bit better. Kudos to the staff for addressing a customers concerns and quickly rectified the situation.
I am a businessman and understand stumbles....great good of customer satisfaction
This is the SECOND time in several years I have tracked up to Skagit to get my Car...They always break it down for me and tell me why and how much I will save coming up there prior..and I never leave disappointed... This was a harder trade for me because I had to give up a car that was a baby to us..13 years of owning a Corvette..but thank you guys for getting me in the Genesis, ITS not a VETTE but it zips and its comfortable and Never have to go change out cars to go pick up the kids! See you in another year or two to Trade out our Sonata!
Sales staff were amazing. Got a great deal on my Elantra! Everything was amazing until I met with one of their finance men who tried to ram down my throat a bunch of unneeded additional purchases. I used to work at a bank and knew they were pointless, but this finance man was abrasive and simply rude. Besides that, i recommend this dealer.
This was the easiest buying experience ever! Although it was a really long process. We went in wanting a beautiful Chrysler 300C they had on the lot. We weren't sure we'd get it either considering how much we owed on our van. But they made it work and we walked away with additional warranty, roadside, and Gap for less monthly than we thought we would. Thank you for helping me to get one of my dream cars.
Ian is the best person to see for all your car buying needs. he is super nice helpfull and do everything he can to make sure that he gets you what you want for the price you can afford. Jack Carrolls Hyundai is a great place to go.
I originally started discussing a new Tacoma with Tae Lee via email. He was a breeze to deal with and was quick to respond. When I showed up to test drive the truck I was treated with respect and taken care of right away. I ended up driving it home that day! They gave me a GREAT deal (truly) on the Tacoma and I couldn’t be more satisfied. 5 stars for sure!!
Outstanding sales person award should go to Haley Botz . I saw one truck online and she pretty much had a deal together before I left for a 4 hour drive . She did so much work negotioting for me without even knowing if I would come buy the truck. Then when I got there I saw another truck that caught my eye , she was amazing with her attitude and went back to helping me with negotioting a fair price for us and her company . She has a way of creating a deal with out the" pushy sales pitch " because her attitude was amazing I would definitely go back and buy another vehicle from her .
The employees here go above and beyond what’s expected and go out of their way to find what’s right for you. I had the pleasure of speaking with Pascal who was super helpful and made my car searching process simple. Lancer was another employee who helped me along the way and did everything he could to make sure I would get the best deal possible. Although I did not end up purchasing a vehicle at this time, once the time comes I will definitely buy from this dealership because of the experience I had.
Buying my 2017 Certified Pre Owned Ford Fusion Titanium was the easiest transaction ever! It was worth the short drive from Everett not to mention the Tax savings! I would highly recommend this dealer.
First time car shopper at Frontier Ford. After failing to make a deal on a used vehicle at another dealership Frontier had one of the models we were looking at so we figured why not give them a shot before heading South to other dealerships off I-5. Our salesman Sean was helpful and pleasant to work with. He wanted to sell us a vehicle but wasn’t pushy. The road we test drove on was a quiet little road next to the refinery. The road is perfect for testing out the vehicle in pretty much any way you need to.
We drive a hard bargain so we thought for a bit that we weren’t going to be able to make a deal. We are experienced car buyers and the negotiations weren’t as bad as a lot of places we’ve been to but there never really fun especially when your tired and hungry. Sean gave us a protein bar and waters during the process. Ultimately the dealership wanted our business and won us over on a Hail Mary. We wanted to shop local at a local dealership but aren’t willing to make a lot of concessions to do so. I feel we got a great value on the out the door price. We were offered many extras but did not purchase any so I cannot speak to that.
The only thing that triggered us was essentially being forced to purchase a vehicle tracking device called Spireon Kahu. It is similar to LoJack and the dealer stated that they install it as a security device to protect their assets and it probably lowers their insurance cost. Long story short we did not want to purchase the tech but it was already installed on the vehicle. We negotiated the price of the tech and ultimately agreed to leave it installed as the dealer stated it would cost money to remove it. Now to the fun part. The 2015 Dodge Dart we purchased is for our teenage son. Using the app for the Tech on a smartphone we can monitor where he is at and be notified if he exceeds a set speed. We chose 65mph. We can also set up an electronic perimeter as well as monitor the vehicle battery from the Kahu app. We got an insurance discount for the active tracking system and trust me you need it when insuring teenagers. I probably sound like a Kahu salesman but hindsight we have no regrets leaving the tech installed. Just make sure you ask the sales staff whether it is installed or not and whether you will be force to purchase it or if it will increase the price of the vehicle if you want it removed. It worked out for us but it may not work out for you. Thanks Frontier for helping us find our son a safe and hopefully reliable vehicle!
My salesman at the Frontier Ford dealership was very personable which made the car buying experience so much fun. I had my 11 year old son with me and even though we were there for quite some time trying to pick out my dream car, Zack kept us both enertained during the whole process. Very hospitable. I will return to Frontier Ford for any future vehicle needs.
Great car buying experience. Did everything to make me feel comfortable and never pushed for a sale. I was very picky and shopped for a long time. Great service and great respect. If you come here you will not be disappointed.
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