My recent visit to Walser Lexus was an amazing experience - when one brings in a car with damage it is not a happy time. I left with a perfectly repaired car - that was a happy time - made possible but Tangela - my go to girl - and a very nice gentleman named John. Congratulation Lexus for having such fine people represent you. My car was also shining like new.
Took in my Audi Q5 to check on a low tire and they were able to find the problem right when I pulled in. (A screw on the road had found my tire.) I was prepared to have to wait but they pulled the car right back and had it done in minutes. I was just settling in with their free Starbucks and big screen TV when the car was finished. The price was lower than I expected and everything was done with a smile. Plus the entire area for service is spotless. Definitely coming back to Scholfield Honda for service.
I was looking for a good used car for my wife. I found a real nice looking SUV online listed at at Mike Steven Volkswagen. We went over to look at it, we was very impressed with the SUV at a fair price. We decided to buy it. The buying experience and the service was the best ever! I would recommend Mike Steven Volkswagen.
I am proud to say that i can update a prior review of an oil leak on a remanufactured engine that the service department installed. After a conversation with General Manager and his review of my oil leak it has been repaired. I wish that i had not had to go as high up the ladder as i did, but the outcome was good.
My daughter was looking for her first car. She has had her heart set on a Volkswagen Beetle. We searched online and found a great looking Beetle at Mike Steven Volkswagen. We drove over and Jeff Gordon helped us. He was great to work with. Not pushy and was as excited as we were to help us purchase the lil yellow Bug. He even drove all the way to Parsons to deliver it. He was very friendly and wanted to make sure we found the car we wanted. I would highly recommend Jeff Gordon and Steven Volkswagen if you want to be treated well want a good deal. Thank you Jeff!
While driving on the turnpike from Emporia to ElDorado, I encountered a severe thunderstorm. The traffic ahead of me had slowed their driving, and turned on their flashing hazard lights. I did likewise, and followed from a safe distance. With low visibility and heavy wet road conditions, I experienced the safe drivability of my HR-V as the wheel traction adjusted immediately. The tires were able to stabilize and grip the pavement, and I was able to focus on the road ahead. Amazing!!
Great and friendly customer service. Very helpful and patient. Christian S, Jason F. and Physha S. all went way above and beyond to get us set up exactly what worked for us. Appreciate the time and willingness to go at my pace and never rushed, with no hesitation answering any and all questions I had.
hey Owen.as you know. I have been waiting for our referral bonus check for the last three weeks. I have called 4 times and have left 3 messages. for a returned call. but have not received one.Im not desperate for the money. It's about a point. we have bought the 2015 outlander sport and was told if we brought in a customer and that person purchased a vehicle, we would get a one hundred dollar referral bonus. Don't know why we are the ones to keep trying to get into contact with you but when there was word we were bringing my mother in law to buy a vehicle our phone wouldn't quit ringing from this company. all in all we are satisfied with Mitsubishi. My sister in law was wanting to purchase a vehicle when she start at wsu. had talked w her about Mitsubishi,. she is interested but if I can't even get my referral then why would I bother w recommending anyone else.we got our mother in law to purchase a 2015 Mitsubishi Mirage from you guys. the best form of advertisement is by word of mouth. tired of being put on the back burner for weeks on end. there is nothing that is being done on this situation . not sure what else to do seeming how I can't get a phone call back
Brent did a great job helping us to get the truck we have been searching for at a good price. Christian was honest & upfront about what they could do on the repairs. We left with the vehicle we wanted & a decent deal. This is the first time I have bought a used vehicle & felt like it was an honest & open transaction. thank you for that experience!
I bought a used Lexus and had a great deal of trouble getting the HomeLink garage door opener buttons to pair with my garage door. The manual is missing instructions. I called Walser Lexus and got John Kennedy. He gave me the step-by-step, and I was in business. Please also note that I didn't buy the car from Walser, AND he told me that if I could get it to work, they would send out someone to help me free of charge.
Owen Shoemaker, Sales Manager was great to work with, he made it possible for my husband and I to buy the car we want with the warranty we need! Reasonable prices, and great staff to work with! This is a great place to buy a car, I was not disappointed! Special thanks to Christian as well!.
Thyree Johnson was very helpful during the purchase of our 2018 Jeep Rubicon JL. The rest of the staff were also outstanding and we felt comfortable the whole time during this purchase. Thanks David Moore we will be back as this was our third purchase and won’t be our last this company rocks. Thanks Justin
I bought my first car, with my dad, from them 20 years ago when I was in high school. My drive to work car, finally died, so I needed another one. I was lucky and found exactly the truck I wanted back at this lot. The owner and son were as helpful and pleasant to talk to, just as I remember them 20 years ago. I'm not kidding. They are great! My next car, I will try this lot first, before anyone else. There's no hassle. There's no pressure. There's no crappy feeling you get when you leave another lot. It's just a father and son selling some cars at honest prices, at least that's my opinion. Thank you.
I was searching for a new car for about a year and wandered upon CarStoreUSA since it was right down the street from my parents' house. I fell in love with this 2009 BMW 328i that looked almost brand new! I get compliments pretty often and people never believe me when I tell them that it's used and nearly 9 years old.
Juan was so helpful--he cut me a great deal on my BMW and even let me leave with a full tank of gas. I've never been to another dealership where I didn't feel harassed by the salespeople. My mother helped me shop and since we are both female, it was so comforting that not a single salesperson at CarStoreUSA treated us like we were inferior or clueless about cars.
Another part of my experience to note was the fact that although the car only had one key with it, Juan helped us figure out whether it would be more affordable to purchase a spare through their dealership or if it was cheaper to purchase directly from BMW. They genuinely wanted me to have the most affordable options possible at this dealership.
Since buying this car back in March, I relocated to the Overland Park, KS area and still, I have no issues whatsoever.
Thanks again, Juan! :)
Kansas Auto Sales provided the perfect car-buying experience for us. I had my eye on a car they had listed on Cars.com. It was available as promised and did not disappoint. They offered a deal we could not pass up. We bought the car that day and I drove it 11 hours home to Houston. I am very happy with my purchase and would recommend Kansas Auto Sales to anyone looking to buy a rebuilt car.
by Tamra FitzGerald from North Palm Beach, Florida
April 13, 2018
From the minute we walked in the dealership's door we had a flawless experience. Orlando, the manager, was great and he had Jesse show us the cars. We found a great used Jetta. Owen in finance was a pleasure to work with and so was the Allstate agent on site. We would recommend Mike Steven to everyone!
Wow. I was driving by the lot because I seen some vehicles from the gas station across the street and did not know they had a huge indoor showroom full of vehicles. The facility is well kept and super clean! All the vehicles indoors have been kept out of the elements and looks so much better under the lights. The staff greeted me at the front and I only had to deal with one person from start to finish. I didnt have to juggle around with multiple people. Check out this dealerships prices on pre owned vehicles! They are hard to beat. Not only that, I have been back for oil changes and tire rotations and even an alignment. They got me in an out quickly and they have the best prices for service as well! I will be sending everyone I know here and buy all my vehicles from CarStoreUSA!
Went out to look at a vehicle. It was already sold. Kyle asked me what I needed and was looking for. Showed me several possiblities that didn't quite fit. The next day he texted/called and said. I have the car your looking for and he was spot on. Thanks for the extra effort and attention to the staff.
Bought my 2015 Fusion form the CarStoreUSA team and it was a real pleasure. They made it very easy and didn't pressure me into anything. The manager gave me a fair price for my trade and the salesman was very nice. Would definitely recommend and will certainly be going back
Had service completed on my Corolla and was completely satisfied with customer service and the service completed on my car. I really liked the video of the service on my car. People were genuinely nice and curteous.
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