Rob Franklin was great! Very personable. We came in about an hour before closing. He was very patient, kind, and accommodating when it came to what we wanted.
It is the most reliable vehicle I’ve ever owned
by quitawoman26 from Lebanon, TN
January 25, 2019
It fits my family of six, it’s reliable, it tells me when a door is left open and when a tire is low, it’s great on gas, comfortable seating, nice radio options, you can lock your glove compartment, seats can be taken out and rearranged to fit big objects
the customer service and the service was excellent but I had a coupon for a $59.99 oil change (synthetic oil) and when I paid my bill it was $74.39. When I asked why was I paying almost $15 more the excuse was that my car didn't require synthetic oil but I requested it so the oil change process required an additional fee (I drive a Toyota Yaris). There was no mention of an additional fee until it was time to pay the bill. I don't like being taken advantage of. Also, the service representative was very nice and professional and I know he's just doing his job, but he tried to sell me additional service repairs. I politely declined each recommendation and he would offer another service repair at a lower rate.
The best MPG / Style in the Hybrid market period!
by PatrickVRegan from San Jose
December 5, 2018
With a combined 50 MPG and the best looking Prius on the market with the most reliable Hybrid engine on the market at this time combine together to make the Prius C the best hybrid on the market hands down.
Celeste was our sales person and she was competent, helpful and friendly. She patiently worked with us until we decided what car we wanted to buy. The entire process was without any pressure, the business manager who did the paperwork was a pleasure to deal with. He answered all our questions. We had a small problem with the price and that's why we took one star off. But in the end everything worked out fine and Pearson was accomodating with their price. We would buy there again, it's a fine dealership.
by Winston from Atlantic Beach, FL
January 27, 2019
This is a comfortable car with good views from the back window and side mirrors. I enjoy driving it and feel safer than I did with my previous car.
I am not good about keeping up with the recommended maintenance schedule. At my last oil change the employee spent a lot of time answering all of my questions about what is involved with my next big service on my vehicle, the time frame involved, and other questions. He was very patient and didn't try to hurry through the answers. Please keep this man for a long time! I like him. (Give him a raise, too. He's worth it.)
I also really enjoy your coffee and peanut butter crackers.
Best car I've owned
by Rave from West Allis
January 23, 2019
The Rav4 met all my needs on so many levels. It has the room to transport almost anything we need to move, including our 3 Great Pyrenees dogs. It's ver comfortable and I'm finally comfortable driving in snow with something that can handle the bad roads in Wisconsin winters
Salesman knew and stood behind their product. They were willing to negotiate to a price that left both parties satisfied. I'm a repeat customer and quite pleased. This also includes repairs and even warranty work.
Best truck I've ever owned.
by patandellen from Dayton, Ohio
January 29, 2019
Great, reliable truck. Plenty of room with the four full doors. The back seat is really quite roomy. Would definitely purchase again, but plan to keep this for many years.
My husband and I felt very welcomed and appreciated not being high pressured into a sale. Everyone was very warm and accommodating and took time to answer our questions without prejudice! A very nice experience! Thank you!
by Alicia from Kissimmee
January 22, 2019
This is the best car I've owned. I had no major problems with it. I kept up the maintenance and it performed well. Never broke down.
Was very good, they vacuumed my car when they didn't have too, it was very sweet of them. The car was dirty.
Reliable and Comfortable Vehicles
by Browns Fan from Abingdon, VA
January 27, 2019
This car is very comfortable riding long distances and we have always had excellent service out of Toyotas. Love the large capacity trunk! This model doesn't have all the "bells and whistles" other models do, but it has everything we need.
Always a good experience. Larry is such a nice person and keeps me informed about my car and how long it will take to be finished. I waited for the work being done on my vehicle.
Comfortable and reliable family vehicle.
by Clark Griswold from Roseville, CA
January 29, 2019
This SUV has anything/everything you could want in a family vehicle. It has enough room to fit our entire family comfortably and still have room for luggage/groceries/etc. It also has the reliability people know and expect from Toyota and is also pretty easy on the eyes.
I flew in from Texas to Virginia to pick up my new truck. Absolutely excellent experience. It was well worth it. If 10 is a max I give these guys a 20 ¿ I am extremely happy. Samual took care of me. Absolutely the best ¿
I love my Camry
by Bay Area Native from San Jose, CA
January 28, 2019
I had another Camry before. When I upgraded my vehicle, I got another Camry. Then because my husband like my car, he bought a Camry for himself too!
Everyone working for Pearson Toyota treats you like family. They make it very clear that they work for the you (customer).
Toyota after Toyota
by Lamarq from Orlando
January 26, 2019
I’m quite tall so choosing right car is not easy. After I tried Camry I was impressed how spaciouse it was inside.Comfortable ride is one of the important things.Design and usability coming together with japanese attention to detail. After 3 years 3 month change of battery which for Florida is normal timing. Nothing inside or outside broke or stopped working.Easy to use display and phone / Hands-free.
The stearing for parking is extremely good.
Safety features for lane indicator and back up camera, a great feature.
Myself the driver and all passengers, extremely comfortable, roomy.
Trunk roomy for suitcases.
Best of all the V6, really picks up additional driving fun and safety. Especially passing.
Although I purchased this truck used, it was in mint condition w/low mileage. A rugged 4X4, fully loaded with extras and off-road tires and rugged blacked-out rims. This truck performs well above standards, on and off-road. Hands down better than the Nissan trucks and Jeeps I’ve owned- and I traded a Jeep for this Tacoma! Besides, the resale value on Toyota’s cannot be beat! This is a long-lasting performance truck worth every penny.
Being I have only owned for one day, but have already used in the snow/ice/rain/sleet mix throughout the first day, I have enjoyed the handling and am pleased. It’s not a land rover, but since the price of those are quite a bit steeper, I am still pleased with how the Rav 4 performed on its first day with me.
I had already researched hybrid vehicles and have owned two so I already had picked out this v eff hickey for a rest drive. Both my previous hybrid cars, a civic and a Prius, have/had smaller engines, so the added power of a larger engine felt nice. Very roomy and comfortable.
We had a great experience today purchasing a new Honda Odyssey at Casey Honda. Joe Bolton was knowledgeable and professional as our salesman. He provided information and answered all of our questions. It was because of Joe that we followed through with this transaction. He was friendly, easy and comfortable in his work. Joe is a great asset to Casey Honda.
Best looking suv
by Voodooblu from Fort Worth , tx
December 20, 2018
I think it’s a great suv. A little outdated interior but still nice. The headlights, radio, dash should be updated. No apple car play just entune.
Accurate and car was ready & waiting for us to test drive it
by SJz Ride from DealerRater.com
November 25, 2018
Not a pushy dealership. Car description was accurate and salesperson & manager were very helpful. After we purchased car the finance manager was also very informative.
there is a reason these have a cult following
by RickRunner from CASA GRANDE
December 27, 2018
the 4Runner is an excellent vehicle, whether you're taking it on off road trails in Sedona or just simply running to the grocery store, this SUV is capable of it all. When purchasing a 4Runner you can rest assured that in the legendary reliability of Toyota and that these vehicles are built to last you hundreds of thousands of miles. the styling is rugged yet classy and i feel it truly has a timeless look that will never go out of style. When I get behind the wheel of my 4Runner i am comfortable with the ride and peace of mind that it can tackle anything I am planning on doing or going.
Best car buying experience we have ever had...no joke!
by JCP from DealerRater.com
November 19, 2018
The staff was genuine, knowledgeable, personable and helpful. They treated us like they really cared about us and worked to exactly meet our needs. That is not the same experience we had at some of the big-box dealerships in Chesapeake. Gloucester Toyota is our dealership for all of our future vehicle needs. We are grateful to have had the good fortune to take our business there. Completely worth the drive and time spent. THANK YOU Gloucester Toyota!
Tacoma 2017 amazing truck
by Rober Rivero from Houston Tx
January 5, 2019
My Tacoma 2017 is much more than I expected, 48000 miles, it feels like new, considering that my other car is a Corolla 2018 zero miles, feels the Tacoma with the same level of comfort and manageability. I love how it works in all weather conditions and the power of this four-cylinder engine, power and low consumption, ideal for my lifestyle as I work away from my home driving about 66 miles a day and gas consumption is ideal. Apart from being accompanied by several very comfortable options such as being able to connect my phone to the central audio system and play my songs, making calls in hands-free, I was not a truck lover but without a doubt this Tacoma has changed my
Best experience with purchasing a vehicle ever. Buying a vehicle has always been a headache, but Gloucester Toyota was amazing. We worked with Cecil and he made the entire process so pleasant. There was no pressure or hassle and the communication was outstanding. Staff was friendly/courteous and they went out of their way to ensure we were completely satisfied. Service after the purchase was great. They called to ensure everything with the vehicle was to my liking and provided me with the add ons I requested. Highly recommend Gloucester Toyota.
Still maintenance free at 150,000 miles.
by Larry E from Houston
January 23, 2019
This truck has exceeded my expectations. Had to trade 6 Fords in at 125,000 miles or less because they were falling apart. Hope to keep this Tundra for another 45,000 miles and then we will decide the next move i.e continue to keep or trade.
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