I am not one to write reviews, this is my first one ever but I felt very compelled to do so. I have always dreaded the purchase of a new vehicle and found it to be a very frustrating and stressful experience. A good friend told us about Lou's Car Care and I just drove home with my new car. I could not be more impressed and satisfied with the entire experience from beginning to end . It feels so good to deal with honest, good people who go above and beyond meeting your needs. It was an extremely pleasant experience and I will be happy to tell all my friends to call Lou Jr when in need of a car.
I cannot say enough good things about Fox Toyota Subaru and Jamie Parker, the rep that assisted me with purchasing my Subaru. I knew exactly what I was looking for and Jamie understood that. He did not try to sway my decision one way or the other, he answered questions extremely well and knew the ins and outs of the car.
If you are looking for a helping hand as your buying your car, Jamie is your guy. There is no pressure, the customer service is fantastic, was even impressed with the coffee they had.
Highly encourage every car buyer checks out Fox Toyota Subaru.
by Penelope, Annabel and Baby Jed from Syracuse, NY
September 5, 2017
If you are in the market for a vehicle and value the importance of sincere consumer relations, Fox ¿ Toyota/Subaru delivers. I can honestly say that finding my new car was a fun and seamless experience. Taylor was very professional and personable. She cared about my needs and valued my business. Many thanks to all of the team at this dealership for the kindness and professionalism extended to my family/buying experience.
Initially we had a 5 star experience. Julia was exceptional from the first phone call to the last in person conversation. Justin the sales manager was eager to help and bent over backwards to get us the car we needed for our family. Jeff in finance was easy to talk to and made us comfortable and worked with us every step of the way. Sounds like a car buying experience made in heaven and if we had a sales person who wanted to "sell" a car it would've been. But hey, everyone's allowed a bad day. All in all Fox Honda is leaps and bounds above the competition and worth the hour drive we had to make!
I have been a customer of Bill Cram Chevrolet since 1994. I have bought cars, leased cars, had them serviced there and had damage repaired in their body shop. It is the only dealership I will do business with. No matter which department you are dealing with the employees are friendly, courteous and efficient. My recent business was turning in my lease car early and taking out a new lease. The salesman, Chip, and the sales manager, Tim, were a pleasure to work with. This is the best dealership I have ever done business with.
Although I did not visit the showroom or the dealership at all I did communicate with both sales staff and management through e-mail. They were responsive, provided me the information for which I asked, and gave me their bottom-line, out-the-door price. They followed up to ensure I got the best possible attention. I am impressed and would definitely consider buying a truck from them. The reason I didn't give them a perfect score is that I only have limited interaction with them.
Was hesitant about going back to burritts. Had been there years ago and it was not a good experience. The place has totally changed now for the better. New management, new salesman, the building has been updated and has also added a lot more services. The salesman were very professional and not pushy. Found exactly what I wanted in a truck and didn’t ask me to go look at a more expensive model. Business manager there was also great. Did not low ball me on my trade in. All around great experience.
Samantha was fantastic throughout the whole process. The environment was one of the best I’ve come across in my car buying process, everyone in the office made you feel welcome and they were very friendly. Even after my purchase the communication was fantastic and I still felt like a priority!
Went in a couple months back looking to buy a certified pre owned Subaru. Zach "Zip" Perun did everything he could to make sure I got the deal I needed. He was extremely helpful and knowledgeable through the entire experience. I have browsed several other places and no one was willing to work with me the way he was.
After driving the car for about 3 months, I'm thrilled with the quality of my vehicle! If it wasn't for Zip and his ability to work with me, I never would have found such a great car for a great price! Ask for Zach and you won't be disappointed!
The service wad exceptional and we have had no issues with our vehicle. They have a very good variety of vehicles to choose from. They take very good care of their customers. Our salesman, Kevin, did a great job pitching a sale to my wife and I for our 2002 Chevy Blazer. We are very happy with our vehicle and plan to purchase another vehicle from here in the future.
Ryan is the best car sales person I know. He really cares about his customers. Couldn't do enough for me. I would recommend his car dealership to everyone. Best thing is if you go to his website and find a car you are really interested in he will bring it to you to see. You don't have to drive to Jordan, NY. He gives the best deals ever and if something is now right he will get it fixed. I love my truck and I couldn't ask for better service . Ryan is GREAT!!!!!!!!! Dave you did a great job too! THANK YOU FOR EVERYTHING!!!!!
Being an out of state buyer you are are unsure about the Dealer your buying from. However, with Lou's they had close to 1000 Five star reviews from all there sources online which gave me tremendous confidence. Then once I spoke directly with Lou Jr. I knew why. The sale went very smooth and the car was delivered as described. Truly a great buying experience and I will be calling Lou again when I need my next car even though they are over 500 miles away!
I'm happy with the service. Thanks to Jeff and all the staff. They made getting a car very smooth and no problems at all. I am happy with my Nissan Altima. It was for sure the best experience I have ever had. Thank u to everyone.
Friends said don't go there... They have a bad reputation. And they were right...THEN. But NOW Steve has a new service crew with excellent customer service and skill in their job. You did good Steve! I actually enjoy visiting when the car needs servicing. And if they can't figure it out... They won't stop till they do, and won't charge you until they do. Great guys! Glad to give them an excellent review!
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