I recently purchased a certified pre-owned 2015 Infiniti Q50 from Dorschel Automotive. It was my first time buying a car, and it was a very enjoyable experience. The staff was extremely pleasant, especially Melissa who helped me through the entire process and made everything a lot easier than I expected it to be. I really enjoy the car, and I would certainly recommend this dealership to anyone.
Was looking for an inexpensive diesel Golf. Found at IDE have sent a request. Got very informative respond from David who provided all the information I needed.When I came over ( from Buffalo area) car was ready and the rest of the transaction was easy! Highly recommend.
Always a great experience buying with Andrew Dana!
by McAlees Realty from Victor, NY
November 25, 2018
My 2nd car purchase with Andrew Dana was as great as the 1st Q50! He was able to help me with other cars too at Dorschel, not just Infiniti! He did a great job helping me understand features & technology of each i was considering, and he’s so patient and thoughtful to help me think of what will make me happiest. I look forward to buying my next car with Andrew & can’t thank him enough!
Rodney was amazing! No pressure process and they worked through some oddities with me with no push back. I walked out with a beautiful brand new black Q50 fully loaded. Cant wait to work with Rodney again when my lease is up.
I went in not knowing what I wanted to purchase an SUV or a car and had no clue what manufacturer I wanted. Ivan wa great we talked about my must haves and we test drove 4 vehicles on two different days. I ended up with a 2015 Toyota Avelon hybrid, the process was so easy and I love the car. Thanks Dorschel & Ivan!
There is absolutely this dealership could have done better! I was in a position that 5 other dealerships could not do to help me get out of the MESS Vision Hyundai got me in to! Art Chase and the financial dept were able to help me AND give me a great car in a matter of hours, that others couldn't "figure out" in MONTHS! Not only have I recommended this dealership, I have given specific names to everyone I know personally AND on social media! This dealership is the EXAMPLE of honest, fair, helpful and go beyond their "job description" to help and make sure that the customer is 110% satisfied!!!
We are thrilled with our new purchase! The only thing better than our new car was the experience we had a Dorschel. Andrew was absolutely amazing to work with. He made everything so easy and fun. Definitely recommend Dorschel Infiniti and ask for Andrew!
We dealt with Tom Balentine and it was a great experience. He is friendly and easy to work with. We purchased a used 2016 Nissan Frontier. The atmosphere of the whole dealership was pleasant. I would recommend this to my friends. Especially Tom
I have never had a buying experience like I had at Dick Ide Volkswagen. Past experiences have been to haggle and feel like you are being taken advantage of at other dealerships. Not at Ide. Their pricing was at the average or just below on all websites I did research on. Part of the deal was a by back of our TDI. Which because of mileage difference. We were unable to get the check. Ide found a way to make it happen and allow us to drive our new Tiguan home. I can not say enough good things about Christian and the others taht helped us.
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