My husband and I came to Heritage VW to look at a used VW Golf. Spencer was our sales rep. He was friendly, knowledgeable, and got us in the car and out the door in no time. This was a little more than two years ago and I'm sorry I waited so long to review our experience. The car itself was in beautiful condition. I highly recommend checking out Heritage VW for your next car and make sure you ask for Spencer!
Alex was our salesman and for how busy he was did a great job for us. Personable, friendly, and quick to find answers to our questions that he couldn???t necessarily answer himself. Thanks Alex. We bought a 2019 Impreza and we love it so far. Saturday is when we went was very busy so it took a while to go through the process and the overall experience. That???s really the only reason this wasn???t 5 starts.
I enjoyed the time and attention given to me at this dealership. Everyone with whom I came into contact was professional, courteous, and helpful. Once I began to work with Alex, he made sure to ask me the right questions about my needs in order to put me into a car with which I am extremely pleased. Thank you, Alex! A VW Beetle was the car that got me through college in the eighties, and it made me appreciate the style, tradition and craftsmanship. I am happy to continue with this family of motor vehicles.
Even though we haven???t worked out a deal yet this is by far the best dealer ship experience i???ve had. Greeted right from the front door and sat right down with the Sales Rep i was speaking to all day without an appointment! They are doing everything they can to find a good car for me and my expecting family! Thanks again to Leslie & Abdul!
This was a great experience! Brendon was a very good car salesman and Josh was an amazing finance manager. Both were very professional, knowledgeable, and thorough with good customer service skills! This has been my best car experience ever.
I just purchased a 2018 VW Atlas. The experience from beginning to end was seamless from the spirited welcome when I walked through the showroom doors, to the sales rep (Henry), to final signing with Josh. Thanks for a great day, great service, and a great car! Kevin K
Everyone at the dealership was very knowledgeable and helpful. I bought a used car and they made the process incredibly easy. Everything was explained and made clear. Not only that, but the prices at this place are very fair. From the sales person to the finance manager they made it seem like we were a part of the family. The dealership is not the biggest, but what they lack in size they make up for with the best customer service. I???d recommend them to anyone and everyone.
This week and especially today, Steve Sherman helped find the perfect car and terms. He and everyone in the dealership made me feel like ROYALTY He patiently listened to my concerns about needing a dependable car with a payment that fit into my retired school teacher fixed income. The 2017 Forester I purchased met everyone of my needs. I am one very satisfied customer.
Terrible experience with Heritage in Westminster but glad we gave the Catonsville location a try. Adu (Salesperson) was helpful and we felt all the staff were eager to get the right car for us. This dealership contacted us as promised and so far - we are thrilled with the car. Thanks Heritage in Catonsville!
Awesome! I came in to look at cars and and shocked to see Sam gave me an offer I couldn't refuse. I love this dealership! Friendly, polite and trustworthy.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.