Needed to buy a car on a time limit. Narrowed new vehicle purchase down to one of two vehicles. Kris was the sales expert I was in contact with. She was profession and fun throughout our interaction.
Although I did not purchase from Zimbrick Volkswagen it was a pleasure to work with Kris and would highly recommend her as a point of contact in your car buying experience.
We drove from St Paul to purchase a 2016 RDX and we were very pleased with the entire process. Jeff Pongratz in sales was great to work with and made sure everything went smoothly. Kristin Ewert handled the paperwork and the entire process was done in a couple hours. I am very pleased with the professionalism of Zimbrick Acura and recommend it highly.
I leased a Jetta: - sales person was very helpful in describing all of our lease options and additional costs associated with the vehicle. I particularly needed to know the exact upfront costs (itemized) and monthly payments before making a decision. - the vehicle I leased was not available at this particular store so my sales person needed to located and trade for this vehicle: this was handled seamlessly and turnaround was superb. - I was able to setup a time that worked for me when picking up the vehicle and my request to expedite my time spent completing the necessary paperwork was met. I was very happy with the whole leasing process and everyone involved in making it painless and quick. Thank you Zimbrick Volkswagen
The service representative was very nice in all conversations and kept me well informed. He apologized for the delay even though the problem ended up being unique and took a while to work through. I was given a loaner vehicle so there was very little inconvenience to me. He even came out to clear an old service code that was not reset with the previous maintenance after I picked my car back up. I generally could not be happier!
I purchased a certified VW Routan in Ausgust 2011 and despite not wanting to face becoming older and needing a van, I love it. My VW Jetta was a reliable wonderful car and the service department at our local VW is wonderful, so I knew I had to purchase a Routan. It has been a great car and Zimbrick sold us a great car. We went down to look at the van and bought it and drove it home that evening.
Eric was very helpful with our purchase,we didn't feel rushed in buying and it was a nice experience and we will be back in the near future..
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