The staff made the experience about as painless as an expensive auto repair process can be.
A new e-brake install was at first adjusted too tight which caused a smoking caliper within a few miles of leaving the shop. Although the shop had just closed for the night they had me turn right around and made it right within about a half hour or so. I would expect no less really, but it was good that they were there, made it right, with a smile, and sent me on my way.
You also pay through the nose. But I guess that's to be expected from a German car dealer in Bernardsville NJ. Oh well.
Went in to look at used Jetta Sportswagen. Felt salesperson was a little over-eager,
and was somewhat turned off by his disparaging remarks about other dealers.
Was contacted again by dealership on another car, but when I quickly responded, I was told that the 2nd car was already sold.
Marvin is the man for excellent customer service. He promptly attended to my need and addressed all of my concerns. Lou was also exceptional in his assisting me with acquiring extended warranties on my used vehicle.
This has been our 3rd experience working with Scott Zukowski.He is an amazing sales rep with a lot of knowledge about Volkswagen. It is our 8th year with VW and our experience keeps getting better and better.
Franco and the team at EMG auto made the whole buying process easy and fun. They were upfront about everything and even worked with me weeks after the sale to make sure the PA registration was taken care of and everything with the car was good. Thank you very much. I would not hesitate to recommend this dealer to anyone searching for a used car.
Amazing deal for a beautiful precertified used car!
by Happy Customer from DealerRater.com
December 2, 2018
I just bought a 2015 precertified used Toyota Corolla LE. I absolutely love how the car handles and drive so smoothly. I feel like I just bought a brand new car. Kenny Wilson was my salesman at Crestmont Toyota. He had such a caring, genuine, and trustworthy personality. He is very compassionate and cares about his customers, he helped me get the best possible deal to finance my car. Ray the manager also played a huge role in making this deal possible for me. They are both an exceptional salesman and sales manager. I trust Cresmont Toyota, and would recommend everyone to go to them for the best deal they can possibly get. Ask for Kenny Wilson and I guarantee you will be happy with the deal he can make for you.
We recently leased a vehicle from Reydel and had one of the best experiences we’ve ever had at a dealership. Ashley was absolutely amazing. We also dealt with Sonny and Amanda and they were wonderful. I would recommend this dealership over any other that we’ve been to! Thank you again!
Service was completed on the same day even though they were very busy and I did not have an appointment. As a convenience to me, the car was delivered to Sales since I could not reach Service be they closed.
Wonderful staff. Understood my concerns and did the necessary job on my vehicle. Pleasant experience. Front desk associate and service manager did an excellent job.
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