Great experience John lll was knowledgeable honest and made purchasing Jetta easy and fun Never had such a great experience buying a car Stress free informative and extremely welcoming Felt like part of family Service was above and beyond
Gorgeous inside and out!
by Happy Camper from Minneapolis, Mn
December 24, 2018
Quiet, responsive, intuitive, luxurious! I have had other SUVs before, but this one is by far my favorite! The interior like room is phenomenal, and the third row seats work well for the largest of men.
I don't review a lot, but I have to mention the service I received from Jeff Ludwig. When I bought my 2013 Audi S4 APR Stage II, back in 2015, Jeff helped me and even sent me videos of the car since I was buying from Illinois. He also held the car with a modest downpayment for me.
Unfortunately my mechanic stole some of the upgrades off of my car when it was in for my last service. Since Manheim did the upgrade I had no paperwork. I searched my email, called Manheim, Jeff still worked there, and had me all the paperwork I needed to support my claim in 2 hours. If that isn't after sales support I don't know what is. Being able to count on a guy several states away, years after the fact, is the type of person I would want to work with if I were you.
To management: Please give Jeff a raise.
More vehicle than I even expected
by Treeman from Fayetteville Ga
December 14, 2018
I shopped for several weeks until I found a 7 person SUV that I thought would have great value. After driving it for three months I am still thrilled. SE with Tech gives me more tech than I have been able to process. The apple car play with Waze is a great tool. Comfortable, quiet, extremely roomy and compliments all the time on exterior and interior appearance. Not a self driving car but with driver assist and all the safety features it is the next best thing. Oh and good mileage as well consistent 24-28 overall. easy access to 3rd row seat that actually has room to place your legs and is even comfortable for two adults.
We decided on the Atlas about two weeks ago. As we were pricing and test driving all the different models, we really wanted the SEL. However, that style was slightly more expensive than we planned. We are from Bucks County, and we were looking at all the area VW dealerships. We needed the price to be a little lower, and that is where the Ciocca internet team, Tina Collins, responded to an email inquiry about the Atlas, and gave us a price that no Area dealer was willing to match. So we confirmed everything with Ciocca and put a deposit down over the phone! (Which made us really nervous). When we finally arrived in Allentown the staff greeted us and made our transaction extremely pleasant. We really appreciated how they were willing to answer all of our questions and stayed with us way past their closing time to finalize our deal. We never felt rushed, and the staff so helpful. We look forward to continuing our relationship with the Ciocca dealership and cannot thank them enough for putting our family in this great vehicle.
First New Car Ever
by DP1980Chicago from Oak Lawn
December 12, 2018
We are a growing family and needed something bigger and a second car. The Atlas offers all that we want. I would totally test drive it. The 2.0L may seem like a little engine for a suv but the 2.0L Turbo really moves.
My husband and I bought a used Toyota Venza One of the salesman, Joziah, was wonderful! We were so happy with our experience and the professionalism of the business. We will recommend Twin Pines to others.
Best SUV in its class
by Donna S. from Atlanta, GA
December 10, 2018
I literally drove every 6 passenger mid-sized SUV on the market. The VW Atlas is the largest, most comfortable SUV available. I have 4 teenaged boys all of whom are over 6? tall. This was the perfect fit! Roomy like a mini van versatility of an SUV.
Excellent and professional sales personnel. Car was as advertised and ready to take home. Very quick paperwork process and got financing at a good rate.
Love our Atlas
by Martinez2911 from Miami, FL
December 8, 2018
We have had this car for about a month and are loving it so far. It is spacious and very comfortable. It has a beautiful look to it as well. Our kids are loving the 3 row seats and the fact that we still have trunk space when the 3rd row is up is a huge plus for us. Loving our new car!
Twin Pines took several days to respond to my inquiry on a 60k vehicle. They decided to call when another customer was looking at said vehicle and the other customer ended up buying it. I'd give 5 stars if they didn't take so long to respond to my inquiry. Very friendly and easy to communicate with once the channel was created. I'd do business with them.
Beautiful Car / Crazy Good Ride / Amazing Interior
by TheHendersons from Phenix City, AL
December 3, 2018
This car has everything my wife and I needed/wanted and could ever dream of. Everything detail seems perfect. Every feature usable. Every surface beautiful. Not to mention the ride it provides! Oh my the way this Atlas handles I don't believe I'll ever drive a car with a more smooth ride.
Twin Pine Auto Group made it very easy for me to purchase the vehicle I was searching for. The customer service made you feel welcomed, I truly appreciate the time they worked with me. I recommend anyone looking for a car to come stop by Twin Pine Auto Group.
We love all the safety features
by TylerS from SF, Utah
December 3, 2018
Beautiful car and full of great safety features, very quiet to drive and plenty of room for our entire family. Would recommend for sure. !
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