Always greatest buying experience!!! I always feel like I am a family. Mario and Narcis helped me every time! They are the reason I will always buy VW !!! If you need great price, great service and the best buying experince Autobarn Evanston is the way to go! Thank you so much Mario and Narcis!!!
I was thoroughly satisfied with the way that the Autobarn Countryside Service & Parts Team worked together to ensure my 2009 Passat was ready for Winter. Swap of the Winter Wheels & Tires was seamless as always thanks to Brien Akers inventory management skills. The oil change was routine amd Bob advised me that I had a couple of minor issues that needed attention to which I had him take care of one on this visit and will most likely attack the second on the next visit. Drop off and pickup were smooth and this time I even grabbed a snack from their Customer area before browsing the showroom. Joe
Worked with Brad and would work with him anytime. Fast and friendly experience with no pressure to buy. The used vehicle I was purchasing was pulling to the right and they performed an alignment. Afterwards it was still pulling and ask if they would rotate the tires, which they did. Pulled left, then. At least it was isolated to the tires and I appreciated Brad's patience and the service department for their speediness.
There is Always great service and found to have a wonderful learning experience about my Volkswagen each time I visit. I find Extremely knowledgable people at Schmelz Countryside Volkswagen. Great Dealership!
The people are friendly and knowledgeable about the vehicles on their lot. They are always my first stop when looking for a new or used car or truck. Elizabeth Alma can get you on the right track when you call.
This is the second vehicle we have purchased from Suburban Nissan. In both cases we traded in our vehicles and were given fair trade in values. The whole process from start to finish we were treated wonderfully. Our salesperson Josh Bianco was very helpful and listened carefully to my requests and provided me with exactly what I was looking for. You can???t ask for more than that. He kept the ball rolling all the way through the process and when it came time to finalize the deal the finance manager was great and had everything well organized so it only took a very short amount of time and I was on my way with my new car. When the time comes to do it again I will be back. Thanks
My buying experience was both fast, pleasant and efficient. Everyone was very friendly and the facility was excellent. I received an excellent deal on my purchase and I would not hesitate to deal with D-Patrick Ford in the future. I traveled 200 miles in a one way rental to the facility. My D-Patrick sales rep even called the rental agency for its pickup at the dealership.
Traveled to Canton from Cleveland due to excellent price on VW Passatt demo. Deal was as advertised. No bait and switch. James was sales person and he was excellent. All in all a good car buying experience. We ended up closing deal 45 minutes after regular closing time due to me getting stuck in traffic.
The staff made the experience about as painless as an expensive auto repair process can be.
A new e-brake install was at first adjusted too tight which caused a smoking caliper within a few miles of leaving the shop. Although the shop had just closed for the night they had me turn right around and made it right within about a half hour or so. I would expect no less really, but it was good that they were there, made it right, with a smile, and sent me on my way.
You also pay through the nose. But I guess that's to be expected from a German car dealer in Bernardsville NJ. Oh well.
I was talking to another dealer about buying a 2018 GTI, but they gave me the run around constantly (oh it doesn't include our add-ons, oh it includes every incentive, etc.). I walked into Hendrick and made it known I wanted a new GTI. After an initial lowball on my trade-in they easily matched it and lowered the price on theirs below the other dealer. They made the buying process simple and easy. Plus they (the dealer) covers the first 10K service which VW no longer does . Another plus. Finance was pushy to sell their stuff, but it wasn't too bad. Overall I'd give them a 4.5/5.
Jim Laferriere helped us get into our ???new to us??? 2016 Explorer and made it so we could drive off with it the same day we bought it! Love the car and Jim was such an honest, helpful sales person. We would go to him again in a minute.
I am from Layton, Utah. I saw the car I wanted on the internet and called Gebhardt Volkswagen. I was fortunate enough to be referred to Beverly Fish. She knew I was coming in from out of town, and took care to make sure I knew what I would need to purchase a car out of state. She was very low pressure, yet still very attentive. She took all the time I needed. In addition, she made me aware of dealer financing so I could get a loan through your dealership. This lead us to Tomasso, who was also very informative and helpful. This whole experience was so positive, I would absolutely recommend anybody I know to purchase a car with your dealership. It was definitely worth the drive.
Jaclyn was fantastic with us and answered all my questions. There was no pressure from her and she was so patient and great to work with. I will definitely be back to buy from her again. Range of cars was great for the time of year and a lot of incentives
I didn't buy a car from them, I would have if the car was not damaged. I made an app and drove an hour to look at a vehicle that was listed as accident free. When I arrived there was obvious damage to the car. Not sure if it happen on the lot, it didn't look like there was damage in the pictures.. but it was frustrating to have spend that time driving to look at a damaged car. Sales men was nice and understanding though.
I recently purchased a car from Florida Fine Cars. My Sales Representative was Keith Miller. I can honestly say it was the smoothest process with him. From the moment he greeted us, he was extremely professional. He explained the no haggle and picked out three cars to choose. We drove the second one and that was it!! I highly recommend using Keith. Professional, honest and very knowledgeable!!
Less than four years ago, I was introduced to Dan Kerrigan. Since that time, my wife, my son, and I, have purchased or leased six vehicles from Findlay Volkswagen.
Dan Kerrigan is the main reason. His friendly and professional nature makes him a pleasure to work with. I have even stopped in for their VW events and checked in with Dan on those visits.
Additionally, we have worked with Lindsay in the service department. She is also very professional, friendly, and great to work with. Lindsay always takes care of us and is sure to make certain that we are aware of how long things will take and arranges rides if we need them.
I strongly recommend Findlay Volkswagen, that is due to the efforts of these members of their team. Thank you Dan and Lindsay.
The moment I stopped by here, I was not really planning to buy a car. However, EJ was really helpful and persuasive. EJ tried to get what I wanted and he was successful to get me the perfect car I wanted.
And the atmosphere in the dealer shop was friendly. People were kind and EJ and one of people there even asked me to have some sushi, probably that was about time they had a lunch together.
At the end of conversation and procedure, I finally decided to buy a car, my new Passat there. And I am sure I will recommend this place to my friend, and I will probably stop by when I want to change my car in the future.
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