December 3, 2018
My wife and I had been searching Cars.com nearly every day looking for a red VW Atlas. After reaching out to 3 other dealers who only wanted to play games I came across a red R-Line Atlas at Hawk. I called and spoke to Sam who quickly told me the car was available. Since I lived in another state, I sent pictures of my trade via email and Sam had a fair deal worked up for me within an hour. We then arranged for pick up a week later when we could make the 7+hour drive to the dealership. Let me just say that thanks to Sam, Andrew, Damian, and Starr it was completely worth our time to make this drive! When we arrived we were immediately greeted by Andrew who pulled the Atlas around and took us for a test drive so we could make sure everything was correct. The car was exactly as pictured and was washed, waxed, and detailed. When we got back to the dealership, Starr in finance had all our paperwork ready and everything was exactly the same as what Sam had sent me. We quickly got through signing the documents and in the meantime Andrew had pulled the Atlas into the service bay where it was warm (it was freezing outside) so he could give us a quick rundown of features and help us pair our phones. The whole experience couldn't have been better and each person we interacted with was professional and treated us like old friends. If we decide to buy another VW in the future, there is no doubt it will come from Hawk!