Rudy Desantis made it possible for me to buy my dream car! It was quick and painless. Drove 4 hours to see the car and I have no regrets. I've been telling all my friends how awesome my experience was and when my fiance buys a new vehicle he told me he would only like to deal with Rudy because he came with me and saw how hard he worked for me and how cool he was. Thanks for everything! -Katie
I went from car dealership to car dealership i couldn't get the right car for me they were all too expensive or was not the right car for me but than when i went here i found the perfect place for me the guy i got my new car from his name was Robert and ironically my name is Robert and we made a connection very fast he was a nice guy and the car was cheap and i got the right car for me
I found a 2016 F-150 at this dealership here on cars.com for an incredible deal! Called them up and talked with Omar. Guy was super nice and was very upfront with the trucks history and was very impressionable. If I am ever in need of another car I’m definitely going back!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Out of all the car purchases i made by far, this was tbe easiest and fastest time i was able to get in and out of the dealership within an HOUR, thanks to Mostapha farris who made this transaction very smooth, i told him what i was looking for over the phone and explained to him that i was on a tight budget, he was able to get me the vehicle i wanted at the exact price i wanted, also the finance manager brian was very helpful and explained to me my purchase options. Overall, i recommend mostapha to any customer looking for a new or preowned vehicle, thank you mostapha and also thanks to suburban imports of farmington hills.
Josh was amazing. He was able to put me into the 2019 Nissan Altima 2.5SL Platinum for a price another dealer was selling me a 2019 Altima SR. I would definitely recommend Josh and Suburban for anyone who is in the market.
Loved the quality of the vehicle I purchased and all my accommodations were met. My experience with Roland as my salesman was refreshing given his ability to understand what I needed and made me feel comfortable throughout the process.
This is the second vehicle we have purchased from Suburban Nissan. In both cases we traded in our vehicles and were given fair trade in values. The whole process from start to finish we were treated wonderfully. Our salesperson Josh Bianco was very helpful and listened carefully to my requests and provided me with exactly what I was looking for. You can???t ask for more than that. He kept the ball rolling all the way through the process and when it came time to finalize the deal the finance manager was great and had everything well organized so it only took a very short amount of time and I was on my way with my new car. When the time comes to do it again I will be back. Thanks
Waiting area and the whole new car area is in desperate need of updates. Feels old and dirty. Service department is the only reason I go and that isn't much better. The last 2 visits, one or two service writers working and they do not like making eye contact to acknowledge you.
We have a 2011 Cayenne and have always been pleased with the service department, especially with Phil Kaiser???s friendly approach and informed advice. Most recently Phil worked directly with Porsche Corporate to find the best solution for what was an unexpected malfunction. The car now is as good as new and the whole experience was minimally disruptive.
My initial reason for coming in was to service my vehicle due to the warranty and age of the vehicle it expired so I talked with a sales rep who was very patient and got me to trade in my 2007 Chrysler Sebring for a 2014 Ford Fusion and transferred my security deposit from my last vehicle not to mention they fed me pizza while I waited. I appreciate their knowledge and expertise to say the least but I am happy with my NEW car!!!! Go see Roland he is a great personality!!!!
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