The service I received was fast and friendly! They also cleaned my car for me while they had it! This was something I was going to do later in the day. This saved me one stop in a very busy day before Thanksgiving getting stuff prepared.
by Julia Ulery from Charlottesville, Va 22901-1606
November 29, 2018
Everyone was friendly, the coffee was delicious, my car was very clean after detailing, and the cost is reasonable. My only complaint is the wait time. I had a 7:30 appointment, but wasn't through until 9:45. It may have been due to low temperatures, though.
This is our second vehicle from Price Kia...we LOVE the dealership AND the vehicles! From the purchase (Dennis Barbieri) to the financing, to the service, it's the best! We have a Mercedes and a Sorrento, and I prefer to drive my Sorrento! :)
The sales associate, Blake, made the process easy, and while buying a car is never enjoyable, relatively painless. Flow's approach to selling cars seems to be to allow knowledgeable sales associates guide you through a no-pressure process. Highly recommend them.
Purchased our second car from them because the whole experience of our first purchase was great. No stress and easy.
This week I got a problem light, took the car directly to Flow, and was immediately taken care of. They are the best in central Virginia.
For several years, Flow C'ville have maintained my GTI. Their service team are incredible. When my battery went flat, someone from their dealership came out and started my car. Wowza.
But it's only lately that I've been chatting with their sales team - the wonderful Timothy and Ryan.
These gents are INCREDIBLE. They are both fountains of knowledge about VW cars. Incredibly friendly. And they're also good psychologists - and listeners - when it comes to helping you to figure out what to buy. They're also fun to talk to. They care about people. And they care about getting you on the road in something that, ideally, will be both practical and something to love.
Should you be interested in buying a VW, I RECOMMEND THIS DEALERSHIP. *High-Five*
And I recommend both Timothy and Ryan.
Another great feature of this dealership...Timothy and Ryan encourage you to experience a proper test-drive that includes hills, twisty roads, and the Interstate.
In sum: top dealership with a top team.
I bought my 2018 Toyota Tacoma TRD Pro from Umansky Toyota and it was, by far, the best car buying experience I have ever had with a dealership!! Forest, Emily & Mike were an awesome team!! Not pushy at all & helped me buy the truck of my dreams!! Don’t buy from any other dealership!!
I live in Richmond and my daughter blew a tire on her Mini in Charlottesville and was stuck on the side of the road. I found BMW of Charlottesville on the web and called them. The service team found a tire, ordered it and installed in within a few hours to get her back on the road home, all with a friendly attitude. I was more than impressed.
After a great deal of research, my wife and I visited the Charlottesville dealership for a test drive of the 2019 440i xdrive gran coupe.We ended up speaking with Rick Martens who was not only courteous, he knew his BMWs inside and out. Mr. Martens was relaxed in his approach which contributed to our excellent experience. Our 440i had to be special ordered, so a follow up review will probably be posted. However, there is no reason to think our first impression of the dealership will change.
I did not qualify for a BMW however, my salesman Tim put me in a 2016 Toyota Avalon! Low mileage, like brand new. He was kind, he listened when I talked and WOW was this an amazing experience! From the receptionist to the Sales Manager Todd to the Financial Officer sorry can???t remember his name because at this point I was so excited I almost blacked out! Double five ?? star rating ~Deborah AKA Happy Toyota Avalon customer 👑
Was shopping for a vehicle and found a unique vehicle that they were they only ones east of the Mississippi! The transaction was unexpectedly smooth.
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