Chuck Cantor is great to work with! They did a nice job on our seats. I noticed the seatbelt was twisted on my way out of the parking lot. Chuck apologized, got the car right back into service and had us on the road in about 10 minutes with the problem fixed. I just wish they were closer. I was a little scatterbrained that day and Chuck was very gracious.
I bought a used vehicle there this summer. It was a 2014 C300, my first purchase with Mercedes-Benz. I had a few issues within the first few months. I had to take my vehicle into service on a few occasions. Each time I worked with Dennis Bowling, the service advisor. I have to give Dennis credit because I am not the easiest person to get along with, especially when I have to bring my car back to service for the same continuing problem. Each time Dennis was very courteous and professional,and gave me a loaner vehicle so that I wasn't sitting around the waiting area. The problems were eventually resolved, and in the end, that's all that matters. Dennis is a good guy. Definitely recommend him if you need something fixed. Great dealership. I will buy another vehicle from there in the near future.
All I needed were wiper blades. Sarah Nelson at reception welcomed me warmly and with a smile. I asked her for parts and she took the time to walk me back so I could clearly see the general vicinity for the Parts Department coupled with providing me with precise directions to get there without any wasted steps. Then Randy LaFrance in Parts greeted me with genuine concern for my needs. Although I had offered to do so myself, Randy went so far as to walk outside to the car to capture the VIN. After that, I told Randy that I was going to install the blades myself but she wouldn't have it and got Dennis Bowling, Assistant Service Manager, to install the wiper blades free of charge and without delay. Seconds later, I saw Jenell Ross, franchise owner, walking through the store taking care of business (neither Sarah, Randy or Dennis were aware that I know Jenell personally). She didn't see me this time but that's okay; from experience, if she had she would have made a special effort to acknowledge my presence as if I was purchasing an $80,000 vehicle. After paying my bill I was on my way. The fantastic service at Bob Ross Auto Group - Mercedes made my day. Now I'm looking for a reason just to visit the facility again soon.
Infiniti of Dayton, and specifically, Jerome Smart and Zack Field, are superb in all ways. Have worked with Jerome in the past and he is a first-class person as well as an honest and very energetic and competent sales manager. And Zack, although I have have just known him a short time, is very supportive and knowledgeable about all products. A joy to work with.
The service from Nick starting from the time I walked into the dealership was outstanding. He is wicked smart about BMWs and explained everything in a professional manner. I will definitely purchase my next car from him.
I think that because of Mr. Tony Pinto and Mr. Scott Evans, the entire process of acquiring our fifth lease from the Infiniti of Dayton has been very pleasant. We have been their customer for 12 years. This dealership and its management are outstanding.
Great Experience, Dean is a first class guy, he's not high pressure, very detailed and knowledgeable, this is my second purchase with Dean. Susan was also awesome in reviewing the car features. Overall leasing process was less than 30 minutes!
I recently purchased a vehicle and was helped by Mike Dobson, who was such an awesome person. He helped me out so much and was so down to earth. The guy literally ran his tail off to help me. Then the sales manager Sam was just great putting me in the perfect Nissan pathfinder!! I love it it's perfect!!
I found our new RX350L using cars.com. Nikki contacted me and we worked out a deal. I drove 5.5 hours to the dealership. Upon arrival Nikki had everything ready to go. I was pleasantly surprised that the deal was exactly as we discussed and there were no miscellaneous up charges. If there would have been I would have left instantly. I didn’t pass an employee at the dealership without receiving a sincere greeting. There was also a very nice waiting area with refreshments. My purchase experience was simple and quick. Nikki even arranged for my rental car to be picked up. Even this dealership is 5.5 hrs away I will definitely give them an opportunity to make the deal on my next Lexus.
Mike Dobson was the greatest salesman for this purchase. His willingness to meet my vehicle and financial needs was extremely thorough! If you are ever looking for a used vehicle ask for Mike. He will work for your benefit and assist you in getting the right vehicle for the right price!
I went in trying to get into an Altima but it was out of my price range with my credit. Mike dodson my sales guy at the Nissan dealership help look through all the Jeff Schmitt dealerships and still got me into a certified pre-owned Altima with a payment I could confidently make.
I recently purchased a 2017 Nissan Maxima at Jeff Schmitt Nissan, Beavercreek. This was my third vehicle I have purchased from Jeff Schmitt Nissan. I have worked with Dan Dever Sales Manager and Mike Dobson sales associate for all three of my vehicles and was treated with utmost kindness and respect.I have had both of my previous cars serviced in their service department as well with my new purchase. I have always received top quality work in a kindly and professional manner. I would never go anywhere else to purchase or service my cars. Great service job as always. Make sure to ask for Mike Dobson if you want a great car buying experience.
Mike Dobson went above and beyond to help me get the truck I wanted. He listened to me and asked questions then went to work. He didn't try to just make a sale. He wanted to get me the truck I wanted. He walked me through the entire buying process and paperwork. I didn't just get my truck I feel like I got a new friend. GREAT JOB. Thank you Mike for all your help.
Tim and Jeff went above and beyond on our purchase and concerns. Great prices and friendly staff. Thank you both so much. Our new dealership home.
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