Got a great little VW 2009 EOS. Was just the right price, and worked out better for me. Was worth the 8 hour round trip we made. Milo was very helpful getting me the paperwork mailed to me that I requested. That meant a lot! Very good all around.
I cannot speak highly enough for the attitudes, quality, and experience that my wife and I received at Michael Ray. The car was exactly how the pictures showed it to be, they were generous with letting us drive it around for as long as we wanted, and gave us a very generous trade-in credit for our car. We didn't know if we'd be buying a car that day, but we were thrilled to drive one of their vehicles home. We expressed concerns about one small issue with the car at time of purchase and they happily sent us over to a local mechanic's store to resolve the issue as part of the purchase price. That company was equally as professional and skilled and the whole experience made us feel like we were well taken care of. I would 100% recommend this company to my friends whenever they are in the market for a used vehicle. It's been....3? 4? weeks now since purchase, my wife loves driving it, and it hasn't spontaneously blown up or fallen apart on the road or made me think for one minute that the car is anything less than a stable and comfortable vehicle. Erin and I are very satisfied! Thanks Art!
Had a difficult experience at the Akron location. My husband and I decided to go to the Bedford location for more options. Nothing was as good as the car we looked at in Akron. Brooke offered to transfer the car from Akron, add 80% tires, fumigate the car, and match the Akron location price. Very happy with experience and her professionalism.
The staff worked very hard with the banks to make the car I wanted something I could afford. I appreciate all the hard work they did, as well as their patients while I gave gave the offer some thought. Everyone seemed very friendly
Marilyn was extremely helpful. She was able to answer all my questions. She was kind and friendly while I viewed multiple cars. She went above and beyond helping me add all the info I needed added to my insurance.
Marilyn was very helpful in this long process. She worked very well on securing that I left with the vehicle I desired! The atmosphere of the conversation was great and friendly throughout which is much appreciated. I am a very happy customer.
Zach the salesmen was super helpful. Allowed me to take as much time as I need on test drive. Very low pressure place to shop. I genuinely felt he was looking out for me. Very happy with car and services
Had a great experience buying my first car thanks to Josh Merritt. He was excellent and made the process go smoothly. I love my new car, it’s a perfect fit for me.
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