The services I took my car in for were a few recalls that weren't taken care of by previous dealer, alignment and other various repairs. They are very thorough with their work and the team in the offices recognize your concern and assist where it's needed. One service, I noticed a piece was a little off and they are currently in the process of replacing that piece. Thumbs up.
Car is reliable but too pricey
July 26, 2018
This car meets my needs and as every new car is good at beginning...after couple weeks you realize that the car has no value of 32-35 thousands
It was a very good experience purchasing a used vehicle from Volkswagen Gallery. AND, I think we got an excellent car out of the deal..... and prices were much lower than at another VW dealer where we had shopped. Sales staff was great (thanks Tony!).
Most reliable and stylish car i’ve owned.
by John Dee from Warrensburg, Missouri
May 31, 2018
I love the styling! The first one I ever saw was in Paris, France, and i’ll Never forget that event. Came back to the states and I had to have one. Great performance, quality, and economy. I had a 2010 model that I simply put too many miles on it not that the looks, performance, or condition of the car shows them. Just traded for a 2016 model with low miles. Had to look long and hard to find this one! I’m very pleased!!
My family has been using North End motors to buy the cars for our family members for years now. It is always a great experience from start to finish. We always reach out to work with John Fernandes every time we go. He truly listens and pays attention to detail when you describe what you???re looking for, goes over all questions you might have and you never feel pressured to purchase. He definitely puts the customer first to make sure they are happy and get what they need as smoothly as possible. Highly recommend!
First Luxury Car
August 2, 2018
I wanted to buy my first luxury sedan I was originally looking at a4s c300s and 3 series as those cars that I see on the road the most often then I came across the CC it has enough power as the others you can also tune it to have more the reliability was much better than its competitors and the interior and quality is no slouch either. I absolutely love this car and couldn’t be happier for my first car.
Ahmad helped me find just the car i wanted. Patrick the manager is very friendly and helpful. I didn't buy the extended warranty despite strong pressure.
Another One Bites the Dust
by ExhaustEd from Rochester, MN
December 31, 2018
The CC is a conservative but well-styled car. It is a bit dated but has a comfortable and clean interior layout. Not super fast but handles well and is fun to drive. My previous VW TDI was recalled, and now my CC is recalled. Volkswagen has shown they can be deceptive and dishonest, which is too bad because I like their cars!
Need a new work van and Steve was a big help and I would use this dealership again for other car perches. Thanks Jason west
Great balance of tech, price and design.
by mjbenson from Haverhill, MA
December 8, 2017
I wanted something nice for my first car and the Vw cc was perfect in terms of price and all the features I was looking for. It's a good car to buy pre-owned because a majority of the depreciation happens within the first three years. I bought it mine for $18,500 (plus MA tax) with only 20k miles and a clean car fax.Msrp was originally around 35 grand but because it dropped in value it made it perfect for me to buy pre-owned. It's comfortable, quiet and has more power than most would expect. My overall mpg average is about 28 which isn't bad. The engine has the recommendation to use 93 octane but it really doesn't matter too much. Oveall great car and I hope to drive it till it's dust.
These new guys were amazing, trustworthy, honest and quick at what they do. Howard was a very helpful dealer. My experience was a good one the transaction was quick and straight to the point very helpful with a great attitude.
Love everything about this car!
by PeterVA from Forest, Virginia
November 6, 2018
Love the German styling, get comment "Is that a Mercedes" all the time, many compliments. Love how it drives, low profile tires makes it corner extremely well. Very quick in sport mode, great mileage on the highway. Love the headlights that turn with wheels and extra side light that illuminates where you are turning.
My third vehicle purchased through Bourne's. Although this purchase I will never forget. Spent most of the day at the dealership. I worked with Greg P, who did an amazing job getting me on the road with the right car for me. He was extremely patient and had great customer service skills. However, on my way home I was, unfortunately , sandwiched by two cars in my brand new Jeep. I was extremely disappointed, but glad that I was doing okay. My Jeep had extensive damage to the front and rear of the vehicle. Long story short, I was working with Greg P., Mike Kelley (GM) and Matt Aiello (Collision Center) throughout this whole progress from the very beginning to final outcome. Bourne's stepped up right away and was able to get me a rental car in no-time. I am glad to say that I will be picking up my jeep (again) this week!! Thank you for the great customer service and respect. Well done to the whole TEAM at Bourne's!!!!
Love my CC R Line
by Ratchet Thunderstud from Des Moines, IA
November 14, 2018
The looks and the fact that it was a 6 speed manual attracted me to this car. The lines combined with the split spoke wheels really make this car stand out and look more expensive than it is.
The CC is fun to drive, especially with the manual transmission and has adequate power from the 2.0 turbo, however, a twin turbo 6 would really amp up the fun factor.
The interior is nice and well optioned. I currently have just over 100,000 miles on it, and haven't had any major issues.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Nice clean car
by Maximus from Portland OR
October 23, 2018
Great sporty yet nice car. Poor headroom though. Low ground clearance so have to be careful. The CC has the 2.0 turbo engine which is quite reliable
Paul dicarlo was great. He was there start to finish and made me feel very comfortable buying a car . This was my first time and he made it very easy. He also stuck by me through my difficult financing options. Paul is a great asset to your company. I dont even remember the name of who helped me after.
A classier Passat
by Alan from Houston TX
September 18, 2017
I got to try out the CC for a few days and there was several good points, and a few not so good points so I'll try to summarize
Exterior and Interior:
The exterior design is very attractive and stands out so much more than a regular Passat the daytime running LEDs make the car look very modern and with the coupe like styling it makes the car look more expensive than it is. The interior is very nicely done, it has a very clean design to it and the materials feel of a very high quality. The infotainment system feels a bit slow and while it does have navigation, the display is very small . The backseat is not so great, I'm 6 ft tall and the backseat felt very cramped and the "coupe-like" roof intrudes with headroom. and the middle seat might as well be non existent. Trunk space is average but the opening helps make the most of the available space
As for driving it, it is a very enjoyable car, the engine feels much more powerful than what it says on paper. The ride is very good although not to "floaty" and the car handles very well. The DSG gearbox in this car is very responsive, gear changes are smooth and fast, while you do feel a lot of torque in the low revs, in the high revs it can feel a bit lacking.
Overall the CC does a lot to separate itself from the rest of the VW lineup, and does a very good job if you want a 4 door coupe at a fraction of the cost of a Mercedes CLS
Great dealership. Worked with Charles Pithis to purchase a Golf . He was knowledgable and friendly. No high pressure sales at this dealership. Full transparency from start to finish. Other VW dealerships in Eastern MA were less friendly and kept switching the numbers around. Would highly recommend visiting this dealership. Kevin M
Buen auto por fuera...
by Gast�n Gonz�lez from Ca
August 11, 2018
Por fuera el CC luce espectacular. Por dentro se siente como subirse a otro auto de menor precio y categor�a. VWG debe repensar ese modelo. Por dentro necesita m�s fuerza! M�s dise�o acorde a su precio.
Warranty service performed quickly, great service personnel. Arrived without appt,bcar taken right in, provided shuttle service to work, car ready as promised, repair completed. Good follow up
Luxury at a inexpensive price
by KT from Henderson, Nevada
January 7, 2019
Beautiful car! I test drove it for 9 miles on the street then interstate. I had to have it so I got it!!! The performance, the color, the features, and everything about that car just fit my style. The test drive honestly is what got me. Also everything under the hood is placed in its own compartment and neat! All factory literally brand new with only 39,000 miles!!!!!
Very knowledgeable and friendly staff. Many options for cars, which are in good condition. Went there for a small car and left with a bigger one :) I will recommend it to all potential buyers, who want to get a good car of a good quality which will fit their budget and needs.
Really love the style of this vehicle
by DvilleWill from Atlanta, Ga
December 6, 2018
This is value meets luxury. All the amenities including leather interior, power everything, heats seats, cruise and media center. The engine is a standard 2.0L VW TDI and it has a nice smooth takeoff and corners beautifully.
I have been looking for a particular pre owned car for two months. Mostly big franchise new car dealers who also sell used vehicles. I was somewhat hesitant to look at vehicles from a pre owned only dealer. I had no real reason just my incorrect way of thinking. Automax of Attleboro was a pleasant surprise. Great inventory and some very fair pricing. They had the car I wanted and priced it where I needed to be and were also fair on my trade. Leo did a great job and was honest. Robert in finance is right out of central casting and got he job done for me. Very good experience and recommend them highly if you are in the market for a quality pre owned vehicle.
very nice car, smooth and comfy
by MOHAMED from phuladelphia,pa
November 3, 2018
there is a lot of room its smooth like Japanese cars with german engine fueled with turbo charge, touch screen bluetooth, good traction control,
sporty look, enough room for everything !!
by Very Satisfied New Used-Car Owner from Concord, Ma
December 23, 2017
I recently purchased a used car. I had the opportunity to interact with many dealers and dealerships during the shopping process. My search ended at Continental Auto in Northborough. Steve and Rob were way above the competition! Smart, pleasant, polite, respectful, and honest. As a single woman there are many hurdles to cross when buying a used car. My experience here was seamless from start to finish and left me without doubt or fear!
Test drive - I took the car out myself.
Pressure - none applied.
Price - fair and without haggling, I took the car to my mechanic for inspection prior to purchase, he found a very small (easily overlooked) problem and gave me an estimate for repair, Steve and Rob were receptive and fair and we were easily able to reach an agreement about repair prior to purchase or adjustment of sale price.
Quality of inventory - very high.
Ease of transaction - Excellent! I put a deposit on the car the day I test drove it. They did all the paperwork quickly and easily on the day that was convenient for me.
Would I deal with them again - In a heartbeat, and I will send my family and friends to them as well.
A Very Satisfied Customer
Biggest mistake of my LIFE
by AJ from Austin, TX
January 13, 2019
Never buy this car. I've had it for less than 2 months and I've already spent over $2500 in repairs. It's been in the shop twice in the last 3 weeks and I've had it for one day and there's already an oil leak from God knows where. Never buying a VW again.
This is the 6th car I have bought from this dealership I feel confident and trust the people I have dealt with, I consider Haig and JD friends of mine along with other team members as well Kevin in service has been awesome as well to my family. No pressure or stress just the way it should be.
Best looking and most fun to drive for the money.
by PeterVA from Forest, Virginia
November 26, 2018
Exhilarating to drive, especially in Sport mode. The DSG (dual shift gearbox) feels like a stick shift because it is! - only it's computer controlled. The low profile high performance tires make corner incredible. Looks like German cars costing many thousands more.
I love this dealership! Rebecca is absolutely amazing and so friendly and accommodating. She really helped when I was so indecisive about which car I wanted. There was absolutely no pressure to buy a car which I loved. All the other places I went to were too pushy, but not Hertz! Whole experience was great, and they were close by too!
Luxury at a great price!
by KT from Henderson, Nevada
January 7, 2019
This car is so classy and at first intimidating because it look like it is so expensive. In all actuality it is reasonable. The features are amazing and it is a nice smooth ride. Definitely a car hard to pass up.
It was a good experience. Larry and the other agents were very professional.
Most reliable and stylist car I’ve owned
by Deron Thomas from Fredericksburg, va
January 5, 2019
The car is beautiful! My family loves and I love it. Drives smooth, good on gas, and low mileage. I’m positive that this vehicle will last me for years and years to come.
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