Friendly knowledgeable sale people. Answer all my questions. Clean professional friendly. Large selection. Provided snacks and beverages while I waited. Throughly broke down all options..
The Best Most exciting purchase Ever!
by Joa9493 from El Centro, California
March 15, 2018
This is my first time buying a vehicle and this car is amazing there’s nothing more I could ask for about this vehicle there Is space in it there’s so much power in there the mpg it is great it is just the most stylish best vehicle I have could have ever purchased
Always greatest buying experience!!! I always feel like I am a family. Mario and Narcis helped me every time! They are the reason I will always buy VW !!! If you need great price, great service and the best buying experince Autobarn Evanston is the way to go! Thank you so much Mario and Narcis!!!
Repeat customer at the Autobarn VW. The staff there will make every effort to earn your business while maintaining a low pressure environment. Very accommodating and certainly competitive regarding pricing and valuation of any vehicle you may wish to trade. The actual business transaction is seamless and efficient, although I wish this could be completed in one step (ie the sales consultant processes the paperwork) as other dealerships now do. Patrick McDonald is fanstastic. He listens, provides answers, and is genuinely interested in making the experience positive. Will definitely consider the Autobarn for my next vehicle purchase again.
Excellent service!! She got me a terrific price and was very helpful and friendly. Everyone at Hendricks was super helpful. with financing and decision making.
by IainBh from Dallas, TX
February 4, 2018
If you want the hot hatch road feel, but don’t want to spend the GTI or focus ST money for a brand new car, the gold is an amazing alternative as i have come to find out. the 170 horsepower turbocharged 4 cylinder engine is quick and snappy, the steering has a heavy feel to it, and the interior has a surprisingly luxury feel to it at a 20,000 dollar price point.
Sale person are nice and friendly, they really helpful when it come to look for the car you want. I end up buying a suv from them. Very happy with my purchase. I highly recommend this dealer. I’ll buy again.
Reliable Top Ten Performer
by test tosterone from Phoenix,Az.
January 25, 2018
Every year it makes several car magazines top ten lists.It's simple design is lightweight,quick,beautifully crafted inside,loaded with features,and a fantastic
price point between $20,00 for an S and $22,000 for SE.
The dynamics of 4 wheel independent suspension makes the Golf handle very smartly and butter soft smooth.The SE comes with a sunroof and is loaded with safety features that rival
a lot of upscale $40,000 cars.Not bad huh?
The employees are very friendly people. They work with you to make sure you get what you want. I will be coming here from now on.
The best in class, truly German engineering
by snowleoprad from Owings Mills, MD
April 8, 2018
It's the perfect blend of practicality, performance, and style. The real German product, immediately felt the moment you'd see it and get into this car. To put in one line, this is the car you probably need all your life.
The service was suppose to include checking all fluids, tire pressure, and etc but instead the service writer asked if I wanted those things done (and that it would take more than an hour). Last I checked, it only takes a few minutes to check windshield washer fluid and make sure the tires are inflated perfectly. The service was originally for a factory recommended ???ECM Programming.??? My question, if you???re trying to improve your customer service, why wouldn???t you just perform a courtesy fluid check (after all you had the car for an hour)? Strangely, the R/O says it was performed
Very surprising. Trade-in value not so good.
by Jess from Georgia
January 6, 2019
Fun to drive. Comfortable. Superb power and fuel efficiency. Average 35 mpg combined. 5 spd manual. Prefers mid-grade fuel...clutch a bit tricky, but less so on 89 octane. Have considered trading for new truck but trade-in offers were terrible. Hard to walk away from such a great car. Tons more power than 89 GTI I owned in UK.
We worked with Vinny and I would highly recommend him as your sales consultant. He is very knowledgeable about these vehicles and their safety features, which was one of the main reasons I was getting a CX-5 with the Grand Touring trim and Premium package. We told him that we wanted to buy the car cash and get out of there quickly and he made this happen. The only thing I would recommend to this dealership is to get some half and half or heavy cream for the fridge by the coffee machine instead of having just the powder creamer.
The service at St James Volkswagen was excellent from beginning to end the gentleman who helped me was very professional and courteous. The accommodations in the waiting room was super nice and it was very comfortable waiting for my car to be serviced the car was serviced in a timely fashion and before I knew it I was on my way everybody who worked in the office was friendly and welcoming
Gulf Wulfberg Edition super smooth and fun
by djc4 from Concord
August 13, 2018
Excellent - lots of features - very smooth with plenty of pickup.
Comfy with lots of toy - plus a sun roof.
I love it.
Sal was great! Leased a new Jetta replacing old lease. Treated my daughter and I like family. Great customer service. Great experience I would recommend and will be back
Best Car for the Out-of-Practice Driver
by jkr2017 from Seattle
February 25, 2018
I love this car. I got a 2017 Golf SE after an 18 year break from driving. I was really nervous about parking, turning corners, hills, snow and lane changes. I've only driven 3 times in the last 18 years and needed a compact and really reliable car to feel safe on the road. The technology in this car was easy to get used to in a few days and things such as the back-up camera, steering wheel controls, and the tough screen panel made it all very easy for me. The size of the car makes it easy to park and change lanes and the torque makes it easy to handle all of the steep hills. I'm sure that the extra sport features will make for some fun driving experiences when I get more used to driving.
Excellent service. Prompt, friendly, accommodating. I would recommend the Volkswagen dealership and service center for all my friends. I will definitely get another lease from Volkswagen.
by Jason38x from Pittsburgh, PA
February 7, 2018
This car exceeds all my expectations! The extra features like the fog lights turning on to guide you threw a turn or the wipers starting because it’s raining or the rear wiper turning on because your backing up. I find new things everyday I love about this car.
They had the exact car we were looking for and the price was great. They made the whole sale process easy and quick. Dealership is new and clean with a great waiting area. And when we picked the car up it was spotless.
I love my golf!!
by Burtb94 from Chilliwack
May 30, 2018
Great car, stylish exterior, comfortable seats, nice options! It is a very good car with high rates fuel efficiency. My 2017 golf gets me where I need to be every time.
Excellent, thank you Chris, Drew and John and John
by Adrian from Anacortes, WA.
June 28, 2017
Don't know that I would go anywhere else. Very responsive sales folks. Good quality used cars. Treat you like family. Couldn't ask for more. Thanks Chris Drew John and John in finance you were all very easy to work with.
Great Car For the Money
by Yago from Audubon, PA
January 29, 2018
The car has a solid feel and has great handling. The advantage of front wheel drive was evident during recent inclement weather. I wouldn't hesitate to buy this car again.
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