After our experience on Saturday, I spoke with VW of Marietta on Monday. They were very professional in handling our situation. We were able to set aside our differences and come to a mutual agreement. I was glad because our sales associates, Whitney and Sylvia, were a pleasure to work with.
I did not purchase my car from the dealership, but their Service Dept has done all service on my car. Very easy to schedule online and they are very prompt on servicing my car. The entire staff is kind and courteous, and they take the time to explain my options and address all concerns.
A little pricey but worth it. Courteous staff, comfortable waiting area. The staff makes this business work. Keep in mind many shops much closer but none compare!
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