Start to finish,very good experience.Promp reply to email questions. Condition of car was just as described in ad and pictures were not doctored. Staff was very pleasant to deal with. I would definitely recommend this dealership.
This was the fastest, easiest car buying experience that I've ever had! I was really impressed with how knowledgeable everyone was and how easy the whole process was! Definitely will buy from them again someday!
I found the salesperson to be exceptional in explaining the car status and history. His customer service was highly professional and exceeded beyond my expectation. It was most refreshing to associate with the car salesperson that engaged with me in letting me know everything I needed to know in buying this car.
I had a great experience at Falcone from start to finish! Tiffany was super helpful and made purchasing my VW Jetta fun and easy. She was very knowledgable and took the time to show me my vehicles features and how to use them. She also helped me return my rental vehicle which was greatly appreciated!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
I posted my car on Craigslist. Never heard of Caravana before. Tom Perkins called me and told me about Caravan. He send me the link. Put a few information and walaaa, got my reasonable offer for my car. I attached a picture of my drivers license and the title of the car on the website. Made appointment to have them pick up the car, gave me my check......done. Seriously, it was that easy. Tom Perkins followed up the whole time with a text how the process is going. Best service. If you want sell your car with no hassle, go with Caravan. Thanks for the best service Tom.
*Everything was exactly as advertised* My fiance and I purchased a 2011 Cadillac SRX last weekend. The salesman, owner, and even the owner's wife were very cordial. Great service... they worked with us on the price. Even met us half way from our home and the car lot (which is in a different state) to deliver the vehicle. We love the new addition to our family.
I had scheduled b to test drive a car. They said they would have it ready. I contacted the manager I was told to ask for. Then they had me wait. I was on a time schedule. I was approached by a polite British man. Then another sales person tried to cut in. Went on a test drive.
Chris was a very helpful salesman with great follow up. When I realized that the car I was there to see was not a good fit for me, he asked good questions about what I was looking for and made other vehicle suggestions that would match my needs. His follow through via phone and text message was thorough and helpful.
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