Traveled to Canton from Cleveland due to excellent price on VW Passatt demo. Deal was as advertised. No bait and switch. James was sales person and he was excellent. All in all a good car buying experience. We ended up closing deal 45 minutes after regular closing time due to me getting stuck in traffic.
Diesel Golf - Amazing Car
by ktmrider70 from Postville, IA
January 28, 2019
Amazing car, only issue I have is a slight wind noise at speeds greater than 35 mph, however I bought some extra rubber seals that should take care of it. Very nice interior, exterior, and a very smooth driver. Also a plus to have the amazing fuel economy (about 50-55 mpg hwy) and a manual transmission makes it more fun to drive. Great car with lots of storage, especially for being so small. Also pretty surprising how well it starts in temperatures even below -10. Everyone rags on diesels for not starting in the winter but this car doesn’t care about the cold - and I don’t even have a block heater to plug it in... yet.
I have purchased 2 vehicles from Kempthorn in Canton Ohio and I have always purchased the service package with my new vehicles. Unfortunately, I cannot seem to make a scheduled appointment to have the regular service performed. 2 weeks out for a regular service is absolutely absurd! And that is not a morning appointment I requested. I am only told that there is "Nothing available". My previous vehicles with a different brand and dealer have always been able to get me in with out an appointment with their "Quick Lane". Its a shame (or sham) I cannot get my recommended service done at a dealer that has a quick lane but all appointments are blocked out! Looks like I will have to make a change again away from VW. The only reason for the 3 stars would be for the sales. My salesman took the time with each of my purchases and when I picked up my cars, we went through a very in depth review of the vehicle. Too bad I cannot get it serviced
Very Good car for price
by CCRO from Chilliwack, BC
January 28, 2019
It was my choice to get a diesel. They had a higher model that I liked and we worked out a deal to make it work.
Easy and friendly buying process. Cooperative negotiation.
by Wahoo123 from DealerRater.com
November 6, 2018
Everyone we worked with during the process was very accommodating and friendly. Negotiating the trade and new car price was fair and we worked together to come up with the best deal. I did not feel like anyone was trying to "beat" me or "win" like you experience at many car dealers. Thanks.
I've only had it 5 day and not one day of trouble
by Mette from Tulsa
January 14, 2019
It's the right size at the right price. It's very comfortable with plenty of leg room for taller family members. But mostly it's very pretty.
Courteous and respectful treatment by everyone we met with.
by Mingo74 from DealerRater.com
November 1, 2018
The whole process of leasing our fifth auto from Kempthorn was very competent. Each step in the process was thoroughly explained was virtually seamless. I highly recommended Kempthorn Motors to anyone considering leasing or purchasing.
I just bought it and am very happy:)
by Erhart18 from Chanhassen
December 28, 2018
It is the TDI 6-speed manual and it is sweet. Luxurious and high quality features combined with the features of a sports car. VW makes the smoothest manual transitions in the world.
Over the years, I have had a 1999 Jetta, and loved how it was a useful, fun-loving, little tank. It was a gift for my sons/family to get to help them enjoy driving and have their first driving experiences each be through VW. It had character and was truly what was needed. For me, the purchase of my Beetle was worthwhile and the experience through Kempthorn was positive and family-like.
Compact and reliable Vehicle
by SeverinoC from Newark, nj
June 17, 2018
The vw was purchased to communite to work however we love it so much we use it on leisure time too. It’s compact which is great for parking and still stylish with a comfortable ride.
We have had top notch & personalized service with every purchase. We are able to take our time & find the exact model & packages to suit our needs. We never felt pushed or rushed to take what was immediately available.
December 12, 2017
Golf TDI. I liked the power of the engine and the handling. While I owned it I did not have any problems, drove great, did good on fuel!
Helpful, honest, and caring staff! They are willing to work with your needs and ideas. We loved that they weren???t pushy, but were very knowledgeable. They care about you!
We love this car
by Cliff &jodiegolf from York,NE
December 31, 2018
We love this car we got it used was 72,000 miles on it and it rides so perfect and drive so perfect we just absolutely love this car however the check engine light has come on and we don’t know what that’s about yet? hopefully nothing too bad but we love the car
I have been leasing and purchasing cars from Kempthorn's since 1992. Your sales staff are always helpful, kind, experienced and knowledgeable each time I visit. Thank you for all you and your staff do for your customers and the Stark County Community!
2014 Volkswagen Golf Base Model
October 2, 2017
Moving from a Chevy Tahoe to this little car I have had loads of fun driving this car. I got mine without a lot of features ( no sunroof, no touchscreen ) but those are things I don't need in a car. Drives very smooth and the sports mode is very quick. Only cons are the limited space for storage but when the space provided is smaller you start to realize how much space you really don't need. Another thing I love about this car is the trunk space; it is incredibly space efficient and roomy.
I had a wonderful buying experience at Kempthorn auto. My sales associate Bob Novak was excellent! He was very patient with me and was able to get exactly what I wanted in my new car! Once it arrived on the lot Bob spent several hours going through everything on the car and explaining all the technology! Bob made sure I was completely happy before I drove off in my new car and also offered his assistance at any time if I needed help with anything in the future. The financing was quick and easy ! Overall I would definitely recommend Kempthorn if looking for a new car!
A very fine & complete car
by Ozz from Cornwall
January 24, 2019
So far, I have been very much enjoying my 1.6 TDi Match DSG.
Comfortable,smooth,quiet & well equipped.
DSG box is excellent. Classy & classless car.
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