I have never had a positive car shopping experience before I made my way to this dealership. No wheeling and dealing, just honesty and great service.
The perfect city wagon for active people
by Chicago Northside Owner from Chicago, IL
July 10, 2018
I love this car. It's extremely fun to drive even though it's a wagon. It drives very well thanks to the 4-wheel drive. The exterior and interior are very stylish and sporty. One of the best features is the interface with the touchscreen. With this car, the process to connect my smart phone via Bluetooth is seamless every time I get into the car. I would recommend this car to anyone.
The service was suppose to include checking all fluids, tire pressure, and etc but instead the service writer asked if I wanted those things done (and that it would take more than an hour). Last I checked, it only takes a few minutes to check windshield washer fluid and make sure the tires are inflated perfectly. The service was originally for a factory recommended ???ECM Programming.??? My question, if you???re trying to improve your customer service, why wouldn???t you just perform a courtesy fluid check (after all you had the car for an hour)? Strangely, the R/O says it was performed
Auto Haus and Ralph Gonzalez are 5 Star for Customer Caring and Service. We always feel we are their favorite customer even though we know everyone is! Bruce & Pat Alkire
by tinabeana from Charlotte, nc
August 27, 2018
I'm in love with this car. It handles beautifully, has real pep, transmission never lags. The interior is well thought out and extremely comfortable. I love the plug in the back and the button for folding the seats down. I'm also really enjoying apple car play.
My experience shopping with Volkswagen Kingston was truly enjoyable, and I owe it all to Tammy. She made the experience SO easy and effortless. She kindly worked with both my fiance and me, giving the necessary information to both of us to make us happy. From figuring out a frustrating trade-in, to understanding my new vehicle???she handled it all with grace and made me feel at ease. I am so satisfied with my new Tiguan???it???s the perfect fit for my new family, and I am so grateful to be working with such a great dealership. My first Volkswagen, and most definitely not my last! Thank you, Tammy :)
Love my little car!!
by Hbdecamp from Park City, UT
April 28, 2018
After my fiance got his, I ended up getting the exact same model one week later. We're in love with the pep and the drive this vehicle has. It comes standard with so many features like heated seats, sunroof, and fender audio system. The adaptive cruise control makes me feel really safe. Couldn't ask for more especially in this price range.
Harte Volkswagen was a pleasure to deal with. We made an appointment and when we arrived our car was ready to take for a ride and the salesman was friendly and helpful. Seamless process to buy the vehicle, and it was detailed inside and out. I feel like I lucked out finding a used car here.
Just picked up my 2018 Volkswagen Tiguan and absolutely love it! Thank you to the staff at Langan VW Tyler, Brandon, Steve and Troy always friendly and helpful. This being my fourth car from them always make the experience a great one!
The anti SUV
by Bruce 1066 from Minneapolis, MN
November 5, 2018
Traded my GTI because I needed more room and all wheel drive. Didn't give up that much in performance or handling, and got a well thought out alternative to something too big and bulky. Handles great, quick enough and many upscale and thoughtful amenities. Looks good also.
Bob Johnson is a total class act. He treated me very fairly. More importantly, the car was for my 19 year old daughter. Bob took the time to answer all of her questions. He went above and beyond to make her feel comfortable. Overall, it was a very, very positive experience.
Best car ever - My dream car!
by KK 's Dream Car from Denver CO
May 23, 2018
This is my dream care and has meet all my desires in a car! This car meets all my needs! Love the fun sun roof!
The staff at Gene Langan Volkswagen were outstanding. From the moment I walked in there to leaving in my new SUV I was treat great and had wonderful service. Thank you for making the car buying process so easy!!!
VW for the Win!!
by YeoYeo04 from Syracuse UT
May 3, 2018
Love this car, drives incredibly easy, comfortable ride, great features and Excellent Price!! Love the ground clearance, steering is so soft and smooth, great space, easy to park!! Great Fender Audio System!!
The customer service is what brought me in to Tracy's. I had heard such good things about their many deals, their courtesies, no-pressure, I was not disappointed! They seemed like friends the minute I walked through the door. I can't say enough. I will keep purchasing my VW from Tracy!!!
Great dealership. Worked with Charles Pithis to purchase a Golf . He was knowledgable and friendly. No high pressure sales at this dealership. Full transparency from start to finish. Other VW dealerships in Eastern MA were less friendly and kept switching the numbers around. Would highly recommend visiting this dealership. Kevin M
by Jermide from Philadelphia, PA
November 11, 2018
I love my CPO 2017 Golf Alltrack SE. I have a few minor complaints (primarily with aesthetics and design) but nothing I wasn't aware of before I purchased. It's a joy to drive! It feels solid, stable and spirited.
Drop my car off for warranty work the night before. Early call the next day saying my car out of alignment. I never noticed that. Call late that day saying the warranty work can???t be complete for four days. Alignment report looks ok. Says ???an alignment not performed??? right on report. Invoice says ???customer requests??? to perform alignment. I think this is a scam. I think cars can be technically out of alignment but it is not enough to require an alignment. These guys can???t wait to tell You the car is out of alignment so unsuspecting people like me authorize them to fix it.
In the 45 minutes that I was there the service was great the
by Bess21 from DealerRater.com
December 3, 2018
In the length of time that I was there which was pretty long considering a service call although it was pretty lengthy it was very very efficient they did what they needed to do and got me out of there I would recommend going there although I would like a less shorter wait time
Service as promised, on time and complimentary shuttle. Friendly staff that takes time to get to know you and take care of your vehicle, and it is serviced and washed, ready when you are shuttled back to pick up your car!
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