I was very impressed with the responsiveness and professionalism following my inquiry on a listed car. Though ultimately, it didn't match my needs, they worked with me in my search and were very responsive to additional questions/requests.
Absolutely Best Buying experience. Danya was the best!! Bought my new car from out of state, as my local dealer didn't have the car I was interested in purchasing. Danya was able to work with me via email and phone, and now I am a proud owner of a new 2017 Audi. Valenti is great, anyone I know that is interested in purchasing an Audi, I will recommend the excellent staff at Valenti!
Best experience ever purchasing a new vehicle. I came in after things did not work out at another dealership. Kim was outstanding! Very knowledgeable about the vehicle, very upbeat and friendly. We were able to work out the details quickly. The finance department was also very Helpful in explaining all of the paperwork. I would highly recommend them to anyone.
The saleperson and general manager Dan was very professional and worked with our credit situation to get us approved for the car we always wanted with affordable payments. Thank you for the great service!!
I was thoroughly satisfied with the way that the Autobarn Countryside Service & Parts Team worked together to ensure my 2009 Passat was ready for Winter. Swap of the Winter Wheels & Tires was seamless as always thanks to Brien Akers inventory management skills. The oil change was routine amd Bob advised me that I had a couple of minor issues that needed attention to which I had him take care of one on this visit and will most likely attack the second on the next visit. Drop off and pickup were smooth and this time I even grabbed a snack from their Customer area before browsing the showroom. Joe
I approached Tre Kinney using Cars.com and he answered my questions promptly and provided the documents that I requested. He was pretty knowledgeable about the vehicle that I tested and anything that he did not know he refused to give us an answer on so as to avoid putting his foot in his mouth or just giving us what we wanted to hear, I respect this approach and it made me trust him more. We arrived in the evening (an hour before close) and when it came time to negotiate (dealership closing time) he sat with us and was patient in the approach. We counter offered three times and ultimately struck a deal. Tre and Carousel were willing to negotiate on the spot and were receptive to the reasoning behind my offer. Ultimately I got the deal I wanted and I am sure they got the deal they wanted. Win-win. Also a shout out to Chad in financing for sitting down and answering our questions. Highly recommend Tre and hope he does well at Carousel.
I have had not one but two incredible experiences with the sales team at Emich, namely Dieter, the sales person I have worked with both times. Dieter is fair, honest, upfront and responsive. He doesn't just care about the sale, he cares about getting you in the right car and the right loan situation. I am so appreciative to have a team I can forever trust with my car needs. Thank you Dieter, Mateo, Ashley and Fred for all of your help! Your integrity and service levels are very much appreciated!
Love, love The whole Service department from the service reps to my absolute favorite Mikey! I tell ya that young man knows his VW’s and if he recommends something for you ca do it , he won’t steer you wrong!
All I can say is that they take GOOD CARE OF MY BLUE 4PAWS
Thank you for all you guys do
Everything was straightforward, and Nermina was very easy to work with. She went out of her way to help especially as we had a four-hour drive each way. The paperwork process with Doug also went smoothly.
Bought a used car. Came from out of town and drive 100 miles to dealer location. Everything went well with the purchase. Financing agent explain all the details of the sale. We felt no pressure and was dealt with honestly.
Tom and Tommy are extremely knowledgeable about their inventory. They go the extra mile for you. They are really easy to deal with . Made the transaction stress free !!! Can???t go wrong with this dealership. Thank you guys it???s been a pleasure.
I got an amazing deal on a 2016 VW Touareg Executive car. I bought the car used but it looks and performs like a brand new vehicle and has a certified warranty. The only thing I wish they had done differently is to tell me about a small ding in the body, before I showed up to buy it, but that will only cost me $100 or so to fix. The buying process was fast and they were very accommodating and great to work with.
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