Love the service department at Reliable Chevrolet. Chris Salesky provided over the top customer service today for which I greatly appreciate. Feels good to know I can trust my car to Reliable Chevrolet!
Travis, our salesman, is a great guy, and an honest asset to Luther Burnsville. He went above and beyond for us on our used vehicle purchase. His description of the vehicle, which was a realistically priced, was spot on, and actually why we bought the vehicle sight unseen. It was a true pleasure to meet everyone we dealt with. I was happy while there, I was still happy when we left.
In the 45 minutes that I was there the service was great the
by Bess21 from DealerRater.com
December 3, 2018
In the length of time that I was there which was pretty long considering a service call although it was pretty lengthy it was very very efficient they did what they needed to do and got me out of there I would recommend going there although I would like a less shorter wait time
Tynan' s VW service is always good. They are thorough, explain everything they are doing or are going to do, and usually get you in and out for an oil change in an hour. They are very professional and polite.
I've had my 2001 Beetle serviced at Tynan's since it was new
by violet from DealerRater.com
December 3, 2018
I've had EVERY service and repair that my 2001 Beetle required performed at Tynan's. The vehicle has 94K miles on it and runs perfectly. Some of my friends have suggested other places, less expensive, to have the work done but I expect excellent service and I know that excellent service is and always has been what I will get from this dealership. The quality of the service I have experienced is without a doubt dependent on the people who work at Tynan's. Tom Tran, service advisor, is my choice when my Beetle requires maintenance or service. Tom's knowledge of the Volkswagen product amazing, he is patient when I don't understand what my car needs, and contacts me when something unexpected arises during the repair or maintenance procedures occurs. Thank you Tom.
I have had not one but two incredible experiences with the sales team at Emich, namely Dieter, the sales person I have worked with both times. Dieter is fair, honest, upfront and responsive. He doesn't just care about the sale, he cares about getting you in the right car and the right loan situation. I am so appreciative to have a team I can forever trust with my car needs. Thank you Dieter, Mateo, Ashley and Fred for all of your help! Your integrity and service levels are very much appreciated!
I went in to this dealership to replace my old VW. I wasn't totally sure what exactly I wanted. I ended up dealing with Trent and this guy was a great help. He was super cool and patient with me as I looked and debated multiple different cars on the lot and gave me good honest advice as to what he thought I might like based on what I mentioned. Trent was not at all pushy and ultimately helped me find the exact right car for me. I could not be more excited! As for the rest of the team they were just as friendly and helpful. The next problem was my credit. Im a first time buyer with very little credit history. The team here worked very hard for me to get me approved with a much better rate than any other dealer could. At the end of the day, these guys just want to help you get the car of your dreams period. This was a great buying experience for me.
My experience shopping with Volkswagen Kingston was truly enjoyable, and I owe it all to Tammy. She made the experience SO easy and effortless. She kindly worked with both my fiance and me, giving the necessary information to both of us to make us happy. From figuring out a frustrating trade-in, to understanding my new vehicle???she handled it all with grace and made me feel at ease. I am so satisfied with my new Tiguan???it???s the perfect fit for my new family, and I am so grateful to be working with such a great dealership. My first Volkswagen, and most definitely not my last! Thank you, Tammy :)
Purchased parts twice at this dealership. Both times the parts manager was too busy on the phone to even make eye contact. I get he was busy with a customer on the other line, but should have at least made eye contact especially if I???m standing about four feet away from him. As he handled his business I stood at the counter while my wife was looking around. Both times after finishing the call his eyes stayed fixed into his computer monitor and there was nothing but silience as I stood there waiting to be acknowledged. When he finally took his eyes off the screen my wife and I were greeted with ???Are you guys purchasing anything, or just looking around???? My wife and I just looked at each other in disbelief and confused as to why would I just be standing at the counter if we were just looking around. My first experience with Doug was just as bad when I Iayed two sunshades on his counter and he asked me ???can I help you????. At least on my first visit after his silence while starring at his computer screen I was greeted with a less confusing question.
Great dealership. Worked with Charles Pithis to purchase a Golf . He was knowledgable and friendly. No high pressure sales at this dealership. Full transparency from start to finish. Other VW dealerships in Eastern MA were less friendly and kept switching the numbers around. Would highly recommend visiting this dealership. Kevin M
Tim Bishop was a class-act! A genuinely good human being.
by PassatDriver from DealerRater.com
October 10, 2018
Tim Bishop helped me through the buying process and jumped on the phone with me whenever I needed to speak with him. Tim Pullo also stepped-in and really saved the day, as well. I truly haven't had an easier, less stressful experience with a dealer. I would recommend Tim Bishop to friends and family.
The buying experience for my new 2019 Jetta was everything I expected with zero hassles. The salesperson Jens Albrecht listened to my needs and answered all requirements - I recommend this dealer without hesitation.
The customer service is what brought me in to Tracy's. I had heard such good things about their many deals, their courtesies, no-pressure, I was not disappointed! They seemed like friends the minute I walked through the door. I can't say enough. I will keep purchasing my VW from Tracy!!!
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