The staff made the experience about as painless as an expensive auto repair process can be.
A new e-brake install was at first adjusted too tight which caused a smoking caliper within a few miles of leaving the shop. Although the shop had just closed for the night they had me turn right around and made it right within about a half hour or so. I would expect no less really, but it was good that they were there, made it right, with a smile, and sent me on my way.
You also pay through the nose. But I guess that's to be expected from a German car dealer in Bernardsville NJ. Oh well.
This has been our 3rd experience working with Scott Zukowski.He is an amazing sales rep with a lot of knowledge about Volkswagen. It is our 8th year with VW and our experience keeps getting better and better.
Returning a 2013 VW Passat on a end of lease and was amazed on the personal attention received that I ended up leasing a 2016 Passat. The salesman John BATISTA was great. He was very patient, knowledgeable with the vehicles features and options. A real pleasure to deal with. His general manager Tom was also a very professional and I would highly recommend that you ask for these two gentlemen in person.
Just picked up my 2018 Volkswagen Tiguan and absolutely love it! Thank you to the staff at Langan VW Tyler, Brandon, Steve and Troy always friendly and helpful. This being my fourth car from them always make the experience a great one!
Love my little car!!
by Hbdecamp from Park City, UT
April 28, 2018
After my fiance got his, I ended up getting the exact same model one week later. We're in love with the pep and the drive this vehicle has. It comes standard with so many features like heated seats, sunroof, and fender audio system. The adaptive cruise control makes me feel really safe. Couldn't ask for more especially in this price range.
Drop my car off for warranty work the night before. Early call the next day saying my car out of alignment. I never noticed that. Call late that day saying the warranty work can???t be complete for four days. Alignment report looks ok. Says ???an alignment not performed??? right on report. Invoice says ???customer requests??? to perform alignment. I think this is a scam. I think cars can be technically out of alignment but it is not enough to require an alignment. These guys can???t wait to tell You the car is out of alignment so unsuspecting people like me authorize them to fix it.
Least expensive vehicle to maintain that I have ow
by vwfan from Minneapolis MN
November 6, 2018
This car handles the Minnesota snow even better than I expected. It's been so inexpensive to maintain and drive. Dependable and practical, easy to drive.
My experience with the sales person Chris was excellent. The finance people however changed the price I agreed to. I signed a paper on the floor, but when the papers were presented to sign the price was much higher. I noticed it and complained. They said there was a ???mistake??? on the previous quote. Well if there was a mistake they should have been open about it. I think it was a bait and switch The paperwork is confusing and they clearly changed the numbers by $6000 between what they agreed to on the floor and what they presented in the office to sign.
The perfect city wagon for active people
by Chicago Northside Owner from Chicago, IL
July 10, 2018
I love this car. It's extremely fun to drive even though it's a wagon. It drives very well thanks to the 4-wheel drive. The exterior and interior are very stylish and sporty. One of the best features is the interface with the touchscreen. With this car, the process to connect my smart phone via Bluetooth is seamless every time I get into the car. I would recommend this car to anyone.
Always prompt and they get the work done right the first time worth every penny . I wouldn't take my Beetle anywhere else but Southern Volkswagen
by Jermide from Philadelphia, PA
November 11, 2018
I love my CPO 2017 Golf Alltrack SE. I have a few minor complaints (primarily with aesthetics and design) but nothing I wasn't aware of before I purchased. It's a joy to drive! It feels solid, stable and spirited.
Sale person are nice and friendly, they really helpful when it come to look for the car you want. I end up buying a suv from them. Very happy with my purchase. I highly recommend this dealer. I’ll buy again.
Brent acknowledged me right away with a smile and a hand shake! That meant a lot since I was by myself and haven't shop for car in 14 years. He was so helpful throughout the car buying process and I felt at ease. Everyone else that I came in contact gave excellent service as well.
I'll drive miles to purchase a car at Luther Brookdale
by bechinina67 from DealerRater.com
December 5, 2018
We bought our 1st VW there when we lived in Wisconsin. Then we moved to Texas and we drove all the day to Minnesota to purchase our Golf Wagen 4Motion. You might ask why? In Texas, we have VW dealerships but not as friendly, professional and with a staff who helps you to have the best deal. We had only four days to bring the car home and the staff they gave us a great car with an awesome deal. We had a good time and a fun trip. We would drive again for our next VW.
Bought a Kia Sorento from Rachel at Fuccillo North Port. The dealership was very clean, inviting and the people very customer friendly!! From the moment I first started looking for new vehicle they were the best. Didn’t give harassing phone calls just simply a check-up phone call. Loved the car and the way I was treated. Rachel was extremely friendly and explained all the options I could get and really listened to my needs and what I wanted. Bobby in finance was also great!! He explained all warranty options but didn’t push on them. Best place to buy a vehicle in my opinion. Great experience and free gifts were great too!!!
VW for the Win!!
by YeoYeo04 from Syracuse UT
May 3, 2018
Love this car, drives incredibly easy, comfortable ride, great features and Excellent Price!! Love the ground clearance, steering is so soft and smooth, great space, easy to park!! Great Fender Audio System!!
In the 45 minutes that I was there the service was great the
by Bess21 from DealerRater.com
December 3, 2018
In the length of time that I was there which was pretty long considering a service call although it was pretty lengthy it was very very efficient they did what they needed to do and got me out of there I would recommend going there although I would like a less shorter wait time
The anti SUV
by Bruce 1066 from Minneapolis, MN
November 5, 2018
Traded my GTI because I needed more room and all wheel drive. Didn't give up that much in performance or handling, and got a well thought out alternative to something too big and bulky. Handles great, quick enough and many upscale and thoughtful amenities. Looks good also.
Excellent, thank you Chris, Drew and John and John
by Adrian from Anacortes, WA.
June 28, 2017
Don't know that I would go anywhere else. Very responsive sales folks. Good quality used cars. Treat you like family. Couldn't ask for more. Thanks Chris Drew John and John in finance you were all very easy to work with.
My husband and I initially went in looking for information on 2018 Tiguans, and Ryan was able to answer all of our questions and was not too aggressive. We didn???t end up buying that day, but came back about a week later and requested to work with Ryan. He stayed late making sure we could get a good deal, and was very pleasant to work with. I???d youre looking to buy here, ask for Ryan!
by tinabeana from Charlotte, nc
August 27, 2018
I'm in love with this car. It handles beautifully, has real pep, transmission never lags. The interior is well thought out and extremely comfortable. I love the plug in the back and the button for folding the seats down. I'm also really enjoying apple car play.
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