The staff made the experience about as painless as an expensive auto repair process can be.
A new e-brake install was at first adjusted too tight which caused a smoking caliper within a few miles of leaving the shop. Although the shop had just closed for the night they had me turn right around and made it right within about a half hour or so. I would expect no less really, but it was good that they were there, made it right, with a smile, and sent me on my way.
You also pay through the nose. But I guess that's to be expected from a German car dealer in Bernardsville NJ. Oh well.
Fun to drive
by DocMom from Pasadena, California
December 20, 2018
I was pleasantly surprised with this car having most of the gadgets, luxury, & comfort that I had on my BMW cars (6) over the last 20 years. This car is the epitome of optimal value for the price; VW truly delivers on a promise. Initially, I had reservations about the switch but at this point, No regrets! German perfection for less $$$, that is the ultimate drive. Thank you
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