I came in to service my 2012 Tiguan and left with a 2014 Tiguan!! Marek is a really good guy and he spoon fed me the whole way! I would not have done this if it was not for him!!!! I felt like it was a fair deal. I recommend Marek if you want transparency! Thanks Marek... You Rock!
Don was great, emailed me extra pics so I could see it since I was going to be driving up from Orlando. Got there and it was exactly as described. Whole thing took about 45 mins once I got there and I was on the way home. Great overall experience, would look there again for my used car needs.
Purchased parts twice at this dealership. Both times the parts manager was too busy on the phone to even make eye contact. I get he was busy with a customer on the other line, but should have at least made eye contact especially if I???m standing about four feet away from him. As he handled his business I stood at the counter while my wife was looking around. Both times after finishing the call his eyes stayed fixed into his computer monitor and there was nothing but silience as I stood there waiting to be acknowledged. When he finally took his eyes off the screen my wife and I were greeted with ???Are you guys purchasing anything, or just looking around???? My wife and I just looked at each other in disbelief and confused as to why would I just be standing at the counter if we were just looking around. My first experience with Doug was just as bad when I Iayed two sunshades on his counter and he asked me ???can I help you????. At least on my first visit after his silence while starring at his computer screen I was greeted with a less confusing question.
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