I had the most amazing experience with Ron and his team. I started online looking at the vehicle I wanted, put in my information and was contacted the same day. He was accommodating and not pushy like some dealerships. I felt good about my decision and loved that in the future everything is a one stop shop. I’ve been telling my friend and family about my experience and I hope if you’re in the market for a new car you will check them out
Entire staff in the service department is always great. Always feels like a family environment, in turn making it a comfortable experience for the customer. Extremely knowledgeable service advisors and technicians.
Had the car/s that I was interested in, with prices clearly marked and good information on the web sight for each car. Sales people seemed to be knowledgeable about the cars in inventory. Sales people still have to go back and forth to the Mgr to complete the deal. (Kind of 70'/80's process culture). They push the extra add on items, i.e., protection packages. All in all though, I would purchase another car from Brown's if/when the time comes and they had what I was looking for.
Sales rep had everything ready when we arrived. Took time to
Explain and demonstrate the different functions.Shanat did a great job.
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