This is the third Audi we've purchased. From the moment we sat down with Janet I felt assured we were going to be able to seal a deal. She listened to our needs, prior experience with other sales staff and explained everything. We were so satisfied with Janet that we did something we have never done before. We purchased and had our car delivered within 4 days. She not only explained how everything works in the car but followed up with us later to see if we needed any other assistance and told us to call anytime we needed anything.
The service at St James Volkswagen was excellent from beginning to end the gentleman who helped me was very professional and courteous. The accommodations in the waiting room was super nice and it was very comfortable waiting for my car to be serviced the car was serviced in a timely fashion and before I knew it I was on my way everybody who worked in the office was friendly and welcoming
I just purchased a brand new GTI from Miguel. He was extremely helpful and the process went very smoothly. I highly recommended buying a new or used VW through Prestige. And a big thank you to Fred Pellerin for taking care of my new car before it was delivered to me.
Commented on my experience at Weeks preowned yesterday but had to add what a pleasure it was to deal with Derek Smith, Wayne Meda, and Dexter from finance. No pressure sales team and very attentive to detail. Love my 2014 S8 so far. Thanks again to everyone
Returning a 2013 VW Passat on a end of lease and was amazed on the personal attention received that I ended up leasing a 2016 Passat. The salesman John BATISTA was great. He was very patient, knowledgeable with the vehicles features and options. A real pleasure to deal with. His general manager Tom was also a very professional and I would highly recommend that you ask for these two gentlemen in person.
I just don't know where to begin. The sales rep Mark is magnificent. He took care of my mother and then some. Mark went above and beyond to make sure my mother's experience was something she would talk about for years to come. Tom, (manager), also made his presence known. He did what a boss should do and more. We will definitely recommend Lash Volkswagon to everyone we know. I am in the market for a new car and had my mind made up on a different model. However, after the way they treated my mother and witnessing her experience I have been converted to Volkswagon......but not just any dealership. LASH and LASH alone will get my business. Every person there from the service center to the sales floor greeted us with a smile and just took the time to make sure we were good. Thanks for showing my mom love and I look forward to writing another review about my own car buying experience in a month or so. FYI the star selection on this site needs improvement. It doesn't let you select 5 stars on the other categories, only went to 3. The buying process and facility were 5 STARS as well.
Very professional but relaxed. Honest people and really went out of their way to accommodate as best as possible. They worked around our schedule and put the car on hold as they said they would. No scams, no bait and switch just food people.
I went into Presige Volkswagen uncertain about which model I was interested in. Matthew was extremely knowledgeable (and patient) and responsive as I test drove three different models and he helped me select the right one for me! Once I made the choice, there was limited availability and he personally drove to Pennsylvania to pick up the car/color I wanted. Matthew was incredibly helpful and responsive during the process. When I picked up the car Matthew took an hour to show me all aspects of the car and carefully train me on the entertainment/Apple Play system. I have bought many cars from others who gave quick highlights but this saved me from reading the manual or watching YouTube! Thank you Matthew for a great car buying experience!
Had searched for and found a used VW Sportwagen TDI advertised on Cars.com. I completed the request for additional information on Cars.com. Cars.com contacted the dealership that had advertised the vehicle. The dealership responded to me in a very timely fashion saying the car had already been sold. Experience with Cars.com and the dealership was good even though the vehicle had already been sold. So search continues. Cars.com is a good site and I will continue to use it to search for my next vehicle.
Great sales experience, no pressure. My salesperson Victoria worked with me to get the best deal possible .She was friendly,professional ,and answered all my questions. I also have to mention the finance manager Jan Tapia. He sold me my first Volkswagen and he explained the lease deal that I made on my new Volkswagen.
I would like to take this opportunity to share the wonderful car buying experience I have ever had over the many years I've been buying cars. Lisa Crawford, my sales representative, was amazing! She was so efficient, thoughtful and nice. I can"t say enough good things about Lisa! I also had a great experience with Dexter John when it came to signing all of the paper work and listening to the comprehensive information concerning the warranties and purchasing of my automobile. Dexter also was efficient, informative and very nice. I would highly recommend using Weeks Pre-Owned when buying your car! I will be a repeat customer the next time I want to buy my car! Sincerely, Debra Carbone
This is my 5th lease with Bayside Volkswagen. They take their time in explaining everything to their customers. I can see how much they value customer loyalty, which is why I plan to continue dealing with them until I die or have my license taken away! :-D
I started my search on the internet and was able to test-drive cars and make my choice the same day. My salesman, Erik, was courteous and knowledgeable. I was also assisted by Garrett who fielded a less-than-polite panic call from me when my down payment funds were not immediately available. I wholeheartedly recommend this dealership after the excellent service I received and the very smooth transaction in the sale. Every detail was explained to me by Jan Tapia as I signed the paperwork. I am thrilled with my new ???used??? car.
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