I recently purchased a used Tiguan from Boston Volkswagen. Antonio was wonderful and made the buying process extremely easy. He was there to answer any questions or concerns I had (and I had many!) I???ve already recommended for a few friends to check them out! I got the car I wanted and couldn???t be happier! Thank you Antonio and the Boston VW team!
They had the exact car we were looking for and the price was great. They made the whole sale process easy and quick. Dealership is new and clean with a great waiting area. And when we picked the car up it was spotless.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
The buying experience for my new 2019 Jetta was everything I expected with zero hassles. The salesperson Jens Albrecht listened to my needs and answered all requirements - I recommend this dealer without hesitation.
I have leased 2 cars from Wellesley VW and have gotten excellent service on both occasions. Both times I have dealt with Jens Albrecht. He is friendly, patient, and willing to answer all your questions.
went in to look at a used vehicle but ended up buying a new passat. kevin was very helpful and did not pressure me, the discount on new car was fantastic and trade in value was good too. the facility is very clean and the whole process didnt take long at all.
I leased an Atlas at Wellesley Volkswagen over a Toyota Highlander and Honda Pilot (can't beat the 6yr/72k bumper-to-bumper). I went into the dealership having done my research which was apparent to the staff. I had a very straightforward and positive experience with Eric in Sales and would recommend both Eric and the dealership to others.
Great dealership. Worked with Charles Pithis to purchase a Golf . He was knowledgable and friendly. No high pressure sales at this dealership. Full transparency from start to finish. Other VW dealerships in Eastern MA were less friendly and kept switching the numbers around. Would highly recommend visiting this dealership. Kevin M
Tim Bishop was a class-act! A genuinely good human being.
by PassatDriver from DealerRater.com
October 3, 2018
Tim Bishop helped me through the buying process and jumped on the phone with me whenever I needed to speak with him. Tim Pullo also stepped-in and really saved the day, as well. I truly haven't had an easier, less stressful experience with a dealer. I would recommend Tim Bishop to friends and family.
Tim is a nice salesperson, he is patient for helping customer the whole process, the only thing he can do better is to call back certain customer on time. Try not to let customer expecting the phone call too long.
The services I took my car in for were a few recalls that weren't taken care of by previous dealer, alignment and other various repairs. They are very thorough with their work and the team in the offices recognize your concern and assist where it's needed. One service, I noticed a piece was a little off and they are currently in the process of replacing that piece. Thumbs up.
It was a very good experience purchasing a used vehicle from Volkswagen Gallery. AND, I think we got an excellent car out of the deal..... and prices were much lower than at another VW dealer where we had shopped. Sales staff was great (thanks Tony!).
Drop my car off for warranty work the night before. Early call the next day saying my car out of alignment. I never noticed that. Call late that day saying the warranty work can???t be complete for four days. Alignment report looks ok. Says ???an alignment not performed??? right on report. Invoice says ???customer requests??? to perform alignment. I think this is a scam. I think cars can be technically out of alignment but it is not enough to require an alignment. These guys can???t wait to tell You the car is out of alignment so unsuspecting people like me authorize them to fix it.
My husband and I recently bought an Audi Q5 at Audi Norwell, and we love it! We worked mostly with Laura Erickson, an Audi Brand Specialist, who was extremely helpful, very knowledgeable, patient, and always kept her sense of humor. When we took possession of our new car, Jim Liberidis, also an Audi Brand Specialist, patiently and knowledgeably introduced us to the full menu of the computerized tools that the Q5 includes, and he also expedited the registration process for us. We would wholeheartedly recommend Audi Norwell.
I purchased my first VW from Evan and he was fantastic. Evan helped me find the car I loved and one that fit my budget. The Sales Manager Nick made the negotiating process so easy and painless. Both Nick and Evan were great definitely go see them if you are looking for a easy and painless car buying experience.
The service department at Paul Clark V.W. has been good throughout the years (as a personal evaluation consisting of about 20 years as a customer); however, presently it seems that its commitment to provide a good service has been incremented in its competency. I personally have been well served, and definitely recommend the service department at P.C. V.W. to those that may need its service. The professionalism of Mike Sobaleski and Patrick Clark will definitely help ease the process.
Overall experience was very smooth. Dave Poirer-service advisor was efficient and professional. Dealership was small, yet friendly. Nice waiting area with refreshments. I would highly recommend.
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