The service at St James Volkswagen was excellent from beginning to end the gentleman who helped me was very professional and courteous. The accommodations in the waiting room was super nice and it was very comfortable waiting for my car to be serviced the car was serviced in a timely fashion and before I knew it I was on my way everybody who worked in the office was friendly and welcoming
I just purchased a brand new GTI from Miguel. He was extremely helpful and the process went very smoothly. I highly recommended buying a new or used VW through Prestige. And a big thank you to Fred Pellerin for taking care of my new car before it was delivered to me.
Very professional but relaxed. Honest people and really went out of their way to accommodate as best as possible. They worked around our schedule and put the car on hold as they said they would. No scams, no bait and switch just food people.
This is my 5th lease with Bayside Volkswagen. They take their time in explaining everything to their customers. I can see how much they value customer loyalty, which is why I plan to continue dealing with them until I die or have my license taken away! :-D
I went into Presige Volkswagen uncertain about which model I was interested in. Matthew was extremely knowledgeable (and patient) and responsive as I test drove three different models and he helped me select the right one for me! Once I made the choice, there was limited availability and he personally drove to Pennsylvania to pick up the car/color I wanted. Matthew was incredibly helpful and responsive during the process. When I picked up the car Matthew took an hour to show me all aspects of the car and carefully train me on the entertainment/Apple Play system. I have bought many cars from others who gave quick highlights but this saved me from reading the manual or watching YouTube! Thank you Matthew for a great car buying experience!
Great sales experience, no pressure. My salesperson Victoria worked with me to get the best deal possible .She was friendly,professional ,and answered all my questions. I also have to mention the finance manager Jan Tapia. He sold me my first Volkswagen and he explained the lease deal that I made on my new Volkswagen.
I started my search on the internet and was able to test-drive cars and make my choice the same day. My salesman, Erik, was courteous and knowledgeable. I was also assisted by Garrett who fielded a less-than-polite panic call from me when my down payment funds were not immediately available. I wholeheartedly recommend this dealership after the excellent service I received and the very smooth transaction in the sale. Every detail was explained to me by Jan Tapia as I signed the paperwork. I am thrilled with my new ???used??? car.
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