Service was completed on the same day even though they were very busy and I did not have an appointment. As a convenience to me, the car was delivered to Sales since I could not reach Service be they closed.
Marvin is the man for excellent customer service. He promptly attended to my need and addressed all of my concerns. Lou was also exceptional in his assisting me with acquiring extended warranties on my used vehicle.
I was there yesterday changing the oil in my car for the first time. From the moment when I drove through the gates to the time when I got back in my car I felt like I was a very special customer there. Everyone there did their best but for the most part I must thank Steve Harris. He pointed out on an important safety recall that needed to be fixed in my car and I agreed to leave the car to fix it. I got it back on time no problems at all.Steve was there to answer any questions and for assistance from the beginning to the end. I had the best experience in Honda Service Center!!
Bay Ridge Honda is the place to purchase your next Honda. Great teamwork. I recommend Frank Baldassare. He is very professional and helpful. Overall my whole experience at Bay Ridge Honda has been very pleasant. Thak you to Joann for working with Frank making sure I got my new Honda CRV.
There is not enough good things I can say about John and his dealership.
First off lets me tell you about my experience with GT Motors, I purchased a car from them site unseen from across the country and had them ship the car to me. I knew it was a bit risky however based on the positive online dealer reviews I figured it was safe. However I was still a bit surprised to see the owner bend over backwards to make sure I am happy with the purchase. John took care of all of the details including dealing with the shipping headaches; he was always responsive, always on the ball and most importantly completely honest. John pointed out all of the vehicle flaws prior to me wiring him the money. After some shipping delays I finally got the car and the car was in the condition as it was described. I would recommend GT Motors to anyone looking for a good used vehicle. Good people are the foundation of a good business and these people are as good as they come. GT Motors is awesome!!! Thanks a lot John!
Working with Erick and the closing team, was a pleasure. It was completely non stressful and getting the car I needed and could afford, was expeditiosly accomplished with their help. Thank you CarLink of Morristown, NJ!
My husband and I had a wonderful experience at Open Road Volkswagen from start to finish. It was the first time we had decided to lease a car in over 10 years, so naturally we had a handful of questions & some uncertainty in terms of what we were looking for. We worked with Jeff Isaac-Hodge, and he could not have been more helpful & attentive to our needs. Jeff is extremely knowledgable about the VW brand, and he patiently took us out on a few different test drives until we finally decided to go with the 2018 Jetta SE. Once we made our choice, Jeff made the check out process totally seamless for us, which I very much appreciated since I can be impatient when it comes to closing out a deal. I would 100% recommend this dealership to anyone thinking of buying or leasing a new car!
The staff made the experience about as painless as an expensive auto repair process can be.
A new e-brake install was at first adjusted too tight which caused a smoking caliper within a few miles of leaving the shop. Although the shop had just closed for the night they had me turn right around and made it right within about a half hour or so. I would expect no less really, but it was good that they were there, made it right, with a smile, and sent me on my way.
You also pay through the nose. But I guess that's to be expected from a German car dealer in Bernardsville NJ. Oh well.
Domingo was a great salesman. Friendly and helpful through the entire transaction. No pressure selling...great deal on a great car. Financing took longer than expected but that is true of most dealers these days.
Dealership is well organized and customer friendly. Would go back if shopping for VW again.
11/18, After many visits to other dealerships, I finally found a Bill Vince's "internet preowned SUV" my visit there was welcomed by Domenick Cirianni , he turned out to be the " BEST of salesmen" in my pursuit of a purchase. My purchase turned out to be a very smooth experience. I can only hope that all car salespersons will one day follow his lead. Vic
This has been our 3rd experience working with Scott Zukowski.He is an amazing sales rep with a lot of knowledge about Volkswagen. It is our 8th year with VW and our experience keeps getting better and better.
Awesome experience! Yaser was very professional.. Waynne in finance was very thorough and transparent. Receptionist that greeted me was very warm and inviting. No hidden fees or bait and switch.. It was a pleasure doing business! This dealership is an A++ in my book..
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