I had the best car buying experience in my life! I called multiple dealerships to do some research on getting the best deals for a car and leasing options. By far, Russell had been the best! Not to go to deep into it but I felt other dealerships were giving me the run-around. He went above and beyond in my opinion to not only get the car that I wanted but for my needs as well. All the interaction was done by phone. Being that I've never done business with them before, I had so much faith in Russell that I drove an hour to make sure they had my business; I live in Fontana. They will definitely have my business again as well as any referrals! Buying the car from them potentially saved me hundreds if not thousands, and I can't imagine what would happen if I took my business somewhere else. Abay, the finance manager and the team over there were awesome as well! Loving my 2018 Crosstrek!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
It was two days before Christmas, on a Saturday night and near closing time. And not once did we feel pressured. None among you gave off a vibe that perhaps you'd rather be home with your family, Christmas shopping or just out celebrating.
No, William Huynh and everybody there were with us, attending to our obvious need. (You should've seen what we drove up in!) And you showed us that you cared.
You folks will long be remembered by me and my family. And you can be sure that we are grateful for the opportunity to have come to know William Huynh and Timmons of Long Beach as our dealer of choice for our car buying needs. We are very happy indeed; and will be rather vocal to our family and friends about it.
Again, Thank you so much.
Susan Ahn at service made me feel welcomed and she took care of my car quick and showed professionalism. She got my car in for service and got me in a rental until my car was ready for pick up. I was in and out of there when I dropped my car off. I would recommend others to go there.Thank you, Ms. Ahn for the excellent service.
William Huynh was really helpful. My husband and I arrived late on a Saturday and he stayed late to ensure we received the best deal and walked away with the car we wanted. He answered our questions and was incredibly patient with us.
Exceptional service by Glen. He was very pleasant and willing to work with us and come to an agreement, all in a very prompt manner. Would definitely recommend to others.
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