I don't review a lot, but I have to mention the service I received from Jeff Ludwig. When I bought my 2013 Audi S4 APR Stage II, back in 2015, Jeff helped me and even sent me videos of the car since I was buying from Illinois. He also held the car with a modest downpayment for me.
Unfortunately my mechanic stole some of the upgrades off of my car when it was in for my last service. Since Manheim did the upgrade I had no paperwork. I searched my email, called Manheim, Jeff still worked there, and had me all the paperwork I needed to support my claim in 2 hours. If that isn't after sales support I don't know what is. Being able to count on a guy several states away, years after the fact, is the type of person I would want to work with if I were you.
To management: Please give Jeff a raise.
I had a fantastic experience at Bob Rohrman Ford. The short story is that the salesman Chris and the finance manager John took incredible care of me. They worked really hard and bailed me out of a bad situation and deal on my old car and worked magic to get me into my brand new Focus RS. I would highly recommend working with Chris in sales and the finance manager, John. If you're curious about my whole situation, please read below because they truly bailed me out.
I came into Bob Rohrman with low expectations. I was paying 20% interest through a lender called Santander and was a little underwater on my current car... And I only had a few grand to put down. Chris was straight with me from the beginning. And he never tried to push me into a car I didn't want because it had a high rebate to offset my negative equity. He did everything he could to get me into the car I actually wanted unlike every other dealer I went to. Then John worked some magic and got me a fantastic deal that was win win for everyone. They really helped me out of a bad situation. I would recommend the two of them to everybody.
So, if you're looking for a new ride and want to work with a sales and finance team that will be straight with you upfront, not push you into something you don't want, and will work to get you a deal that works for everyone, 100% go see Chris in sales. John will be the one helping you put a deal together that works. I can't express enough how thankful I am for both of them and how happy I was driving out of there. I did have to say a bittersweet goodbye to my loving Golf R (which was bittersweet) but I'm happy to say I have a fantastic new car I'm happy with and a great deal on top of it. Please, ask for Chris. You won't regret it.
I went in to this dealership to replace my old VW. I wasn't totally sure what exactly I wanted. I ended up dealing with Trent and this guy was a great help. He was super cool and patient with me as I looked and debated multiple different cars on the lot and gave me good honest advice as to what he thought I might like based on what I mentioned. Trent was not at all pushy and ultimately helped me find the exact right car for me. I could not be more excited! As for the rest of the team they were just as friendly and helpful. The next problem was my credit. Im a first time buyer with very little credit history. The team here worked very hard for me to get me approved with a much better rate than any other dealer could. At the end of the day, these guys just want to help you get the car of your dreams period. This was a great buying experience for me.
I was helping my daughter who lives in San Antonio purchase a new VW Jetta.
I was greatly assisted by Russ even after I told him that it would be unlikely that my daughter would actually purchase in AZ.
Nevertheless, Russ got me information, answered my questions and quoted a price
that was extremely competitive. Had my daughter lived in AZ, she would have purchased from Berge VW, but the logistics of buying out of state and the need to ship the car to San Antonio caused her to buy locally.
I contacted LeSueur regarding a Toyota Tacoma. I received a response from Kyle and promptly replied with the information I requested. I met Kyle the next day and he was very nice and we felt very comfortable. I highly recommend LeSueur Car Company, the sales experience was excellent and no pressure. A refreshing atmosphere and Kyle was excellent to work with. Definitely give them a call, you won't be disappointed. Thanks!
Our recent purchase of a Toyota Sequoia was the third best auto purchase we have experienced. The first and second best auto purchases were also at LeSueur Motors with Kris LeSueur. Why go anyplace else? LeSueur Motors offers good quality automobiles at a fare price with no hassle or no high pressure. The customer service is outstanding and I feel comfortable doing business at LeSueur Motors because they are trustworthy and dedicated to making the automobile purchase a pleasant experience. Kris took much extra time to help me set up the phone, voice recognition, etc.. He recognized that I needed a little help in that area. Thanks, Kris. I like the family friendly atmosphere.
I’ve bought and serviced two cars at Larry Miller Volkswagen. My experiences are always positive.
The dealership is beautiful and polished sparkling clean. Service writers are knowledgeable and professional with the perfect amount of warmth.
Communication is excellent and service time commitments are met.
Been a customer of W.C.R. since 2001 , have had several vehicles serviced . Always been kept informed so there are no surprises ! High quality service and management staff . It’s always an enjoyable experience. I’ve referred many of my family and frienA big thank you to Eddie,Lauren,Andrew and Staff ! D
My husband and I initially went in looking for information on 2018 Tiguans, and Ryan was able to answer all of our questions and was not too aggressive. We didn???t end up buying that day, but came back about a week later and requested to work with Ryan. He stayed late making sure we could get a good deal, and was very pleasant to work with. I???d youre looking to buy here, ask for Ryan!
Starting from the initial Internet contact with Diego, to the moment we stepped foot on the lot and met Jim Cord and his sincere warmth and friendliness, to the efficiency of Jeff Rosen, thoroughly explaining and matching a comparative offer from another dealer, to finally wrap finances around with Ed, we could have not been more satisfied the ease, friendliness and no pressure attitude of the entire staff. There is always the stress of playing games when you get ready to purchase a vehicle, and we truly felt that this group did not do that with us. The entire experience maybe lasted 2-3 hours, and we are now owners of a beautiful vehicle
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