Jody is my hero
November 5, 2018
This is my first VW, my Partner bought a car from Jody (Damon White) and had a very positive experience. He is a quality Director for his company, so he is not easy to please. When it was time for me to sell my Prius, I was excited to learn about the Passat Diesel and it's mileage. Jody actually made the car buying process pleasant. He was warm, friendly, professional, knowledgable and attentive. After the sale he has been equally as wonderful. I've had to come in and call a few times for help with the electronics and he was right there and solved my problems immediately. This could be unique as I stopped by a Dealership in Santa Cruz when I was having a problem out of town and there were 5 Sales People sitting on a bench drinking coffee and not one of them offered to help me get my blue tooth restarted. The just sat there continuing to chat with each other. Finally a black gentlemen jumped up and helped me, I wish I had taken his name, he is also my hero. For me, now that I have completed my last pre-paid service, I am free to go where ever I wish. I most likely will continue with HC because of Jody. I hope you keep him on and treat him well.