Buying a car from J&M was the best car buying experience by far! I worked with Vinny who was more than patient and accommodating with me. Being a young female trying to buy a car can be very difficult, but Vinny made my experience easy and smooth. He was honest about any and all details in regard to the cars. He dealt with me calling him multiple times a day to ask questions or even just check on the status of my vehicle being ready! He did his best to make sure I got my vehicle before the holiday. He made sure he put me and my child in a safe, reliable vehicle. I would highly recommend J&M to anyone looking to purchase a vehicle...in fact, I already have! :)
by W_H45 from Atlanta, GA
November 30, 2018
I recently purchased a 2015 golf Sportwagon TDI, when test driving and looking at the vehicle I never thought I would love it as much as I do. I switched from a 2011 370z. The Sportwagon is great, gas mileage is 44mpg. The back seats fold down and give more space than most vehicles that has come in very handy. The cost of maintenance is very small compared to other European brands. I will have this car for a very long time.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Great alternative to a small SUV
by TDI Owner from Waukesha, WI
December 3, 2018
Lots of adjustable cargo space, great fuel economy and 10K mile oil changes give you a great alternative to a small SUV. I got 54 MPG on a mostly highway trip and 45 MPG in all city driving, much better than the EPA MPG rating.
Dan Barolli !!! Is Top notch. You could not ask for a better person to deal with to purchase a car. Honest and very patient. I advise anyone to ask for Dan B. He is the MAN
Of all the cars I have owned, this is the best one
by Somebodyelse from FL
October 26, 2018
I have owned quite a few cars in my lifetime. I have fond memories of some, others...not so much. This vehicle does it all. Comfortable, reliable, excellent road feel and handling, unworldly fuel mileage, decent utility. I am currently getting about 46 mpg average with my TDI. It is a pleasure to drive. It is not your grampa’s diesel. This vehicle has more than adequate acceleration. Passing on two lane roads is achieved with confidence. It seems unfettered when asked to do so. For a small vehicle, it has a great deal of interior volume. I am hard pressed to find another car that does it all like this one.
I was very impressed with the responsiveness and professionalism following my inquiry on a listed car. Though ultimately, it didn't match my needs, they worked with me in my search and were very responsive to additional questions/requests.
Greatest Auto I Have Ever Owned!
by JaneAnneJ from Rancho Park, CA
August 28, 2018
I love this car. It is easy to get in and out. The sound system is wonderful and easy to operate. Because I have blue tooth, if my iPhone rings, the sound comes straight from the radio. Because I travel for at least two hours at a time, it is necessary to have my phone available and my GPS readable. When I am tired, I can easily switch to automatic control, using the steering wheel. There is plenty of room for my two dogs: The GoldenPyrenees--117 lbs; HuskyHound 65 lbs. My grandkids love driving this car!
My wife and I have purchased five different vehicles from the Mitchell organization, it would have been more but we moved out of state for several years and only recently moved back. The replacement of old vehicles at Mitchell has always been a positive experience for us, and their service is top shelf. Currently we picked up a 2018 Tiguan by VW. I recently had the car in the service department for its 10,000 mile service, and it was a pleasure doing business with the staff. I dealt with Jessica J. who was my consultant and am happy to say that she went out of her way to make me happy. Also, Carlos was my mechanic and he too was eager to please. The facility is old but I understand they will be moving to a nicer location.
Best Daily driver you could hope for.
by Yetiasx from Chicago, IL
August 27, 2018
With the admission to a solution for VW scandal of recalls, with first hand experience owning and driving both 2014 and 2015 TDI models, who could have complaints on cat selection.
Best in class fuel economy. Incredibly comfortable ride, ergonomics are inherently German, and subtle exterior curb appeal. Both are A+ cars in my book. Combine TDI fuel efficiency, interior comfort and cargo space, visibility is hands down impressive, and a great build quality for the price. The next closest vehicle is a BMW 3 series diesel wagon at $12k more.
If they were to combine the/a new TDI engine to the alltrack version, simply put, the best car for the money that doesnt come from a inheritantly luxury brand.
Now I know why my old mechanic bad-mouthed VW dealerships. My 1999 TDI sat in a mechanics lot for nearly a whole Summer before I had it towed to Mitchell's where it was on the lift the day it arrived. It now runs better than when I purchased it at 8 years old. Great communication!
Very new and excited
August 16, 2018
It’s a bit early but so far so good car runs nice learned a lot more about diesels ( love the gas mileage )and I think I got a good value handles well and is comfortable inside
Jessica bent over backwards to help me. The repair was completed the same day, a pleasant surprise. They may not be the lowest cost repairs, but they provide good service.
Really Fun Car to Drive
by Terry in Carlsbad from CARLSBAD
August 14, 2018
From the time you get in and start the engine till you come to a stop and get out this car is a dream to own. Twice the MPG of my previous small pick up truck. Great quality in styling. Wonderful handling. Just enough speed to feel sporty. Plenty of room to carry all the things you buy at Home Depot. Everything you need in a car/wagon and nothing extraneous. It has many useful, well thought out functions that others just don't have. You just have to take one for a spin and you'll be hooked.
My purchase was handled in a very professional and efficient manner by George Goggi. He devoted considerable time to explaining the various features of my new vehicle and the process involved in the transaction. George also introduced me to the Service Department staff and discussed the normal maintenance procedures to follow. It was also helpful that George is a very knowledgeable car person.
Roomy, economical with plenty of European sportine
by Klay B. from North Barrington
June 30, 2018
This car checks all the boxes. Over 40 mpg in everyday driving. Handling is the usual European sportiness. Easily configurable to fit passengers as well as cargo.
Very practical transportation. Only wish that you could get the TDI in AWD.
This is the third Audi we've purchased. From the moment we sat down with Janet I felt assured we were going to be able to seal a deal. She listened to our needs, prior experience with other sales staff and explained everything. We were so satisfied with Janet that we did something we have never done before. We purchased and had our car delivered within 4 days. She not only explained how everything works in the car but followed up with us later to see if we needed any other assistance and told us to call anytime we needed anything.
Best car value from Vw.
by MCA from Jacksonville Beach Fl
May 30, 2018
It’s too bad VW didn’t correct the TDI emissions at the beginning. The TDI engine may be the best motor VW has made. It’s the second one for me. Excellent torque and smooth. Did I mention that it’s no too hard to get 50 mpg in city driving and more on the highway’ It has tight European handling and a very functional interior in the Sportwagen along with factory roof rails when used with the right accessory allows for roof mounted equipment.
Harte Volkswagen was a pleasure to deal with. We made an appointment and when we arrived our car was ready to take for a ride and the salesman was friendly and helpful. Seamless process to buy the vehicle, and it was detailed inside and out. I feel like I lucked out finding a used car here.
The best value for the money.
by Charles D from Hampton, VA
May 13, 2018
This car is a diesel and out drives most 4 cylinders I’ve test driven. Has tons of room for a medium size family with pets and has features that are way beyond the price. We bought this car to be the family car but now I personally want one for myself.
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