I was treated courteously and quickly. This is an absolutely great service group. The people are friendly, helpful, and knowledgeable. If they don't have the answer they will find it. They are always willing to go above and beyond the call!! Vehicle was in and out sooner than expected and done properly. I have the greatest regard for Service Rep. Alisha, Manager Sean and Scot the OPS manager. They all go the extra mile.
I arranged the deal for my 2018 Forester on-line as I live 7 hours away in West Virginia. I first found the vehicle I wanted and was then swept away by the ease with which the deal was made...and it was a GREAT deal or I wouldn't have traveled 7 hours and paid for a motel and rental car to take ownership. My salesperson, David Saint, did everything I would try to do for my customers if I had his job. The general manager introduced himself to me and asked if there was anything he could do; he also gave me a dealership gift. My experiences at other dealerships have not been this pleasant. I was made to feel that I am more important than my money and I like that very much.
My husband and I had a wonderful experience at Open Road Volkswagen from start to finish. It was the first time we had decided to lease a car in over 10 years, so naturally we had a handful of questions & some uncertainty in terms of what we were looking for. We worked with Jeff Isaac-Hodge, and he could not have been more helpful & attentive to our needs. Jeff is extremely knowledgable about the VW brand, and he patiently took us out on a few different test drives until we finally decided to go with the 2018 Jetta SE. Once we made our choice, Jeff made the check out process totally seamless for us, which I very much appreciated since I can be impatient when it comes to closing out a deal. I would 100% recommend this dealership to anyone thinking of buying or leasing a new car!
The service at St James Volkswagen was excellent from beginning to end the gentleman who helped me was very professional and courteous. The accommodations in the waiting room was super nice and it was very comfortable waiting for my car to be serviced the car was serviced in a timely fashion and before I knew it I was on my way everybody who worked in the office was friendly and welcoming
My experience shopping with Volkswagen Kingston was truly enjoyable, and I owe it all to Tammy. She made the experience SO easy and effortless. She kindly worked with both my fiance and me, giving the necessary information to both of us to make us happy. From figuring out a frustrating trade-in, to understanding my new vehicle???she handled it all with grace and made me feel at ease. I am so satisfied with my new Tiguan???it???s the perfect fit for my new family, and I am so grateful to be working with such a great dealership. My first Volkswagen, and most definitely not my last! Thank you, Tammy :)
What a phenomenal experience! The entire staff at Charles Maund was fantastic! Dealt with Javier, Will and Kenneth.The entire transaction was transparent and what they promised is what they delivered! Buy your car here if you want to deal with an honest and knowledgeable staff. 5 star experience!
Customer service was exceptional. Made the extra effort to make the paperwork as hassle free as possible. Took the time to explain all the different functions the Volvo offers. Continued to follow up with me to make sure I was happy with the car and if I had additional questions/concerns.
I'll drive miles to purchase a car at Luther Brookdale
by bechinina67 from DealerRater.com
December 5, 2018
We bought our 1st VW there when we lived in Wisconsin. Then we moved to Texas and we drove all the day to Minnesota to purchase our Golf Wagen 4Motion. You might ask why? In Texas, we have VW dealerships but not as friendly, professional and with a staff who helps you to have the best deal. We had only four days to bring the car home and the staff they gave us a great car with an awesome deal. We had a good time and a fun trip. We would drive again for our next VW.
Just picked up my 2018 Volkswagen Tiguan and absolutely love it! Thank you to the staff at Langan VW Tyler, Brandon, Steve and Troy always friendly and helpful. This being my fourth car from them always make the experience a great one!
I have had not one but two incredible experiences with the sales team at Emich, namely Dieter, the sales person I have worked with both times. Dieter is fair, honest, upfront and responsive. He doesn't just care about the sale, he cares about getting you in the right car and the right loan situation. I am so appreciative to have a team I can forever trust with my car needs. Thank you Dieter, Mateo, Ashley and Fred for all of your help! Your integrity and service levels are very much appreciated!
Love, love The whole Service department from the service reps to my absolute favorite Mikey! I tell ya that young man knows his VW’s and if he recommends something for you ca do it , he won’t steer you wrong!
All I can say is that they take GOOD CARE OF MY BLUE 4PAWS
Thank you for all you guys do
Everything was straightforward, and Nermina was very easy to work with. She went out of her way to help especially as we had a four-hour drive each way. The paperwork process with Doug also went smoothly.
George mainly helped me with getting what I wanted. He was extremely helpful and friendly. He suggested different options to select the desired vehicle. He also reviewd with me different payment options, and eventually I had an acceptable offer. And the other team members very helpful and very pleasant.
I was in the market to buy a new vehicle and had been to all of the dealerships in Anchorage. I stopped by Kendall Volkswagen second to last, just to see if there was any SUV's in the price range I was looking at (30k-40k). I saw the Volkswagen Tiguan. The previous car I had was the Subaru Forester XT and loved it, but it was no longer in production and I had to get something new. First of all I want to say that the new location (6115 Old Seward Hwy) was by FAR the best laid out dealership in Anchorage and also was the cleanest in town. The new building is awesome. I had a great experience working with their sales team! My salesman was Marko and he was super knowledgeable about Volkswagens. I test drove the 2018 Tiguan and was hooked. It had all the amenities that I wanted and they had various models. Marko was great to work with and the dealership wasn't pressing me to JUST MAKE A SALE. It came down to great professionalism! It should always be about what fits best for the consumer and not just making people feel pressured into buying something. I worked with one of the sales managers on the Volkswagen side named Firmen and he was super easy to deal with. The whole transaction came through super fast. I have bought several vehicles and to be out the door in three hours from just walking in was a great sign of relief! I work in Law Enforcement and they had additional rebates for the vehicle, just for Military and First responders. The sale department was great at answering any of the questions I had. I'm super happy with my new purchase and I would recommend Volkswagen to all of my friends. Great value for a sweet ride!
Jon is the best salesman I have ever worked with when buying a vehicle. I have had good experiences at Tony in the past with both a Passat TDI wagon and a Jetta TDI wagon. Fair, honest, no pressure, no back and forth. It was almost unbelievable. Jon explained the CPO warranty, road service, and features of the car in a clear and direct manner. I would definitely recommend Jon and will ask for him by name every time I come to Tony. Thank you Jon! You are truly a cut above.
No exact matches
We increased your search radius to all miles in order to show you results.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.