New and used 2025 Volkswagen ID.4 for sale near Arden on the Severn, MD

Vehicle was just as described on website. Dealer provided Carfax and service records. Antwerpen had acquired the vehicle as a trade-in, given it a full inspection, and done necessary maintenance. The experience was very low-stress. Erick is honest, but tough - be sure to do your research if you're hoping to negotiate!

I recently purchased a newer vehicle and my sales rep was Mike Lanci. Very nice gentleman who helped me tremendously. If I ever need another vehicle i will definitely come back to visit him.

My wife and I just bought a new 2024 Tiguan SE from Alexandria VW, and we were very impressed with the attention and service we received. We initially made an appointment with Atig Popal, who was our Sales Associate, for Friday but we had to bump it up to Thursday, which Atig said "no problem, come on in". (We found out later that Thursday was Atig's day off, which he gave up to accommodate our schedule) Atig made our car buying experience a real pleasure. He showed us a number of vehicles and features we were interested in. He has a very easy-going way about him, that made us very comfortable, asking questions and discussing details with him. We also shared some laughs and stories along the way. which made more relaxed. He was genuinely helpful and caring that we got what we wanted. We met a number of other staff members that all were helpful and treated us like family. Such a good team there. We were able to shop, buy and drive away all in the same afternoon. (It seemed so easy.) Thank you Atig Popal and Alexandria VW, for such a positive experience!

Dealer had the car we inquired about on-site and ready for test drive. Did not disclose that the charger was missing. Did not disclose that the window tinting was in excess of Maryland registration requirements. Was straightforward on price and fees.

I was in the market for a new vehicle and found Ourisman Honda of Laurel very easy to work with over email/text unlike other dealerships. They were able to provide me with a written detailed cost of our final agreed upon price which saved me time once I got to the dealership to complete the purchase. Some other dealerships were not willing to put anything in writing or weren't very timely in their responses. I also had the best sales rep, Chuka! He was very knowledgeable about the vehicle and I did not feel rushed or pressured during my test drive. On the day of my purchase he was there to greet me and help me through the process. He even so kindly asked if he could help move the process along by moving my belongings from my old vehicle to the new vehicle which he very meticulously put in the same place. That was a big help and saved me time while I finished up the paperwork. He has also been very responsive in answering follow up questions I had after the vehicle purchase. Highly recommend buying a vehicle here and ask for Chuka!! He goes above and beyond!

Ask for Brandon, works hard, and does everything to make a deal! If you're gonna finance, do it through Victoria, she is knowledgeable and can make you smile!

Wonderful staff, they make the buying process very smooth and easy. Customer service is excellent. Sales guy Paul is great, shows he really cares and goes the extra mile. Jared accounts person is also great. Highly recommend all

Was in the market for a specific vehicle to fit our growing family. Great service from the online environment to the showroom. Would thoroughly recommend this dealership.

Extremely friendly, very patient, I was a little worried that I wouldn’t get a car because my credit isn’t very great. Derrick (sales associate) went above and beyond to ensure I was happy. He really worked a miracle. Thank you so much Derrick, please give him a raise.☺️

Great experience with Zahra. She facilitated a great deal to beat a competing dealer, including valuing my trade, all over the phone/text messages. I drove to the dealer knowing exactly what to expect and experienced a straightforward experience. I was in and out in about an hour. Would point anyone I know in her direction.

I had the pleasure to work with Zahra and Jasmin when I bought my first car. They are really helpful and they tend to do their best to get you the best deal out there.

Zahra was so lovely to work with and a wonderful communicator. I found the exact car I was looking for at a fair price- one of the best car buying experiences I have had.

The customer service here is unbelievable. From what I understand it is under completely new management (which is wonderful btw) Tessa was a terrific sales associate and made sure all of my needs were met. The new General Manager James is so involved with every customer making sure that everyone is being properly taken care of! Even His own staff!! You could tell that he genuinely cared about everyone customer and employee. I honestly cant wait to see them again!

Zee and crew were great, I ended up changing my mind, but they were quick to get back to me and very approachable.

Brian Deckert is the best person to close a deal with, he made everything clear and was very helpful and made it easy to close a deal. Great person overall and would deal with in the future