My Service Advisor was SEAN BONSER: Great service and friendly, competent, knowledgeable staff! Service on my Rogue was performed quickly and efficiently. Everything was explained clearly. Highly recommend Gunn Nissan in San Antonio!
Only reason i am not giving 5s is because i had to return the following day because i wasn't getting enough for my trade. Although i did go upside down on my trade, Ancira did have the best pricing for my Atlas. The customer service was great and i was happy with my purchase.
Everything went smooth on my used car purchase from the moment I walked into Alamo Car Center . In and out in 1 hour and very please with my decision! I will be recommending Alamo to my family and co workers !
We walked in knowing what I wanted we were left alone to look over the car. The young man who helped us seemed new but was great to talk to. We were able to make a deal and paper work was done swiftly and painlessly. They did a quick car clean up and we were gone in roughly 2.5 hrs.
Everyone was very friendly and the service was excellent ! My son was looking for a nice reliable mustang that we could get financed through our credit union and we found Alamo Car Center which was a breath of fresh air. They guided us through the whole process with ease and made it seem easy to buy a used car. I was happy to deal with this company and will recommend to family members if needed
Thank you Marc Peterson.Your service on us, Karin Tucker and Rosi Tucker, was excellent.This is the second time you sell us a Car.And we will come back to you and buy a third car in 2 years.Again,we are very happy with our new Passat."THANK YOU"
Couldn’t be happier with my first car buying experience. I’d highly recommend Marc Petersen, he helped me out in all areas and answered my questions perfectly. Also worked really well with getting all my information that I needed to make sure I left with the car I wanted. Best experience from Ancira and their salesman Marc.
My wife and I would like to commend mr. Bobby Weigel at Ancira VW for the great buying experience on our purchase of a 2017 Passat. We was able to with his help process our deal that had the minimum of time wasted and with the minimum of hassle. That is the plus side, on the negative side the detail cleaning of the vehicle was not very good when we drove out the car, but with Mr Weigel’s assistance that was corrected later. Also it would be better if the vehicles listed on Mr. Ancira’s web site list mileage and a better history of the vehicle ie the prior use of the vehicle. We would also like to thank Mr Michael Young for his assistance on the handling of the financial side of the deal. He made us feel like he was dealing with family.
Ancira Volkswagen dealership did a great job on my most recent visit. My salesperson, Mrs. Stephanie Donato, was very professional, knowledgeable, and took care of all of our questions. But most important she took her time and went the extra mile in everything that she did. Excellent professional, thank you Mrs. Stephanie Donato and Ancira Volkswagen dealership. Also, thanks to Mr. Young, in Finance.
Andrew was our salesman and he was great to work withand did a great job . He was very acknowledable of the car and couldn’t answer all questions. Also I have since called him and he has answered my questions. Great job Andrew.
I originally stopped by the new VW dealership to pick up a part for my old Jetta a few months back. While browsing around I encountered Steve Roel who answered some of my questions about current models and features and we checked out a few cars. I was impressed with his knowledge and enthusiasm about VW's in general. I told him what I was thinking about buying in the future and instead of trying to convince me to buy something currently available, he said it made sense to wait a few months for it. I remembered his name and asked for him a few months later when I came back. He helped me find exactly what I was looking for and the entire team from manager (Glenn) to finance (Kim) did a great job. Historically my purchases of items like furniture and cars from commission-based stores had involved strict admonitions to only come on specific days when my salesman would be there, etc. Throughout the process Steve introduced me to people from the Service team and other salesmen with the explanation that if he was out, I could work with any of these people I had met and they would take care of whatever I needed. I'm cruising with my '15 Golf TDI.
The customer service was excellent. It was my first time buying a car and I didn't feel rushed or pressured at all by them. Steve was an excellent salesman that made the process extremely easy.
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