Turned a grumpy shopper into a happy shopper!
November 6, 2018
Hertz car sales was an easy way to buy a used vehicle. I would rather have a root canal than buy a vehicle at a dealership; our salesperson, Thaddeus Bland, Jr., changed my perceptions of car buying with his easy-going manner.
I had researched lots of cars, and decided I wanted a Hyundai Elantra. My husband and I wanted to buy a vehicle on 2/23/17. My mistake was in not asking Thaddeus what payment options they could take for the downpayment. We planned to use a debit card: Hertz is not equipped to process cards on their sales side. I test drove two cars, had Thaddeus rearrange cars on the lot so we could test drive another- at no point did he ever seem put out or upset by my requests.
When we declined to make a deal that night, Thaddeus thanked us for our time and gave us his card. Unlike other dealerships, Thaddeus was respectful of our time, and he did not barrage us with a bunch of phone calls to push us into a purchase.
On the morning of 3/1/17, I texted Thaddeus to make sure he would be at the dealership that evening, as well as what payment methods Hertz required. He quickly remembered the vehicle I was most interested in, letting me know the car had sold. This confirmed for me that Thaddeus wanted to help me make the right decision for me; giving me that information could have risked him losing a sale! I appreciated his honesty, as well as his staying at the delearship late to accommodate us finding another car.
We bought an awesome 2016 Elantra. Again, Thaddeus made the process simple for us...we picked out a car we researched, test drove it, used our pre-qualification letter for our financing, and prepared the car for us to take it home. All of this took place in less than 2.5 hours. I can appreciate Hertz's no-haggle pricing model. We paid a fair price for our new car, a price much lower than any other dealerships were offering in town.
If you want a great car buying experience, go see Thaddeus Bland at Hertz. You'll get great service in a low-pressure atmosphere!