Incredible professionalism,an excellent experience
November 6, 2018
Mitch provided us with gracious customer service. We had a fixed budget, a short amount of time, and a definite need for a reliable vehicle. He stayed after hours to accommodate us, worked with Phil to advocate an incredible price that we could afford; and they even blessed us with some incidentals that we wished for, but were content to not have at that moment. Mitch allowed us to contact him via our preferred method, whether by text, email, or phone. Our service was exemplary and personalized without ever feeling stifling or pushy. We were treated like royalty as soon as we stepped onto the lot, and treated like family as soon as we entered the office. Personally, I highly recommend Crown Toyota-VW of Holland! Their service and kindness are bar-none!