The service was excellent in every respect above and beyond.
by BOBBYALEXANDER52 from DealerRater.com
December 4, 2018
When I first visited Newport motors from start to finish my experience was excellent , The service department helped me arrange payments which allowed me to have my vehicle service, everything and everybody was excellent. Thank you very much
Jason Brown was an excellent Volvo sales ambassador. He was personable and extremely knowledgeable about the car. It was, by far, the smoothest and easiest deal I have ever made on a new car. The volvo xc40 is a fantastic car and loaded with tons of safety technology and pure fun features. Very roomy as well. I am very pleased.
Less than four years ago, I was introduced to Dan Kerrigan. Since that time, my wife, my son, and I, have purchased or leased six vehicles from Findlay Volkswagen.
Dan Kerrigan is the main reason. His friendly and professional nature makes him a pleasure to work with. I have even stopped in for their VW events and checked in with Dan on those visits.
Additionally, we have worked with Lindsay in the service department. She is also very professional, friendly, and great to work with. Lindsay always takes care of us and is sure to make certain that we are aware of how long things will take and arranges rides if we need them.
I strongly recommend Findlay Volkswagen, that is due to the efforts of these members of their team. Thank you Dan and Lindsay.
This was the SIXTH car tha my family has gotten from this dealership and specifically from Dan Kerrigan. The professionalism of Dan and the team at Findlay Volkswagen are why we come back for cars.
Ty in finance is very helpful and friendly as well.
Lindsay in service is also very friendly, professional, and diligent.
These individuals have helped make Findlay Volkswagen a great business to get cars from.
Very good experience...Came in and was greeted by front desk, got me right in on to get the recall maintenance done...Beverages, donuts, and coffee/teas provided...Finsihed with 2 hours...Dealership provided me with a free car wash at the end
Car buying made so easy!
Selection, Options, Financing, An overall painless process :-) I personally recommend Findlay Volkswagon. They also have other makes of used cars to choose from. Tell the "Norris Brothers" I sent you. Thanks.
I live in K.C. area, found infiniti at Las Vegas Carmax! Carlo's went above and beyond to try and help me!! Still have not found car yet, but if I find one at Carmax Las Vegas, I will certainly ask for Carlo's!!!
Best car buying experience my wife and I have ever had. They still use the age old "up" system in greeting walk in prospects, which is fair to the sales people, but we didn't feel like we were just a number. No price negotiations here as the posted price is what it is and the sales people don't work on commission. We had searched their inventory via internet and indicated the vehicle which we were interested in looking at. It was parked at the front entrance waiting for us when we arrived at our appointment time. We ended up buying it. Will buy our next car here too.
Wanted to have a utilitarian vehicle. The 2015 Impala was an excellent car but I need a vehicle to take my daughter on adventures and then become dad again when needed. Chip, the manager and finance associate were great. They worked so hard to get me in the vehicle I wanted. Thanks to all.
My sales associate was so patient and knowledgeable about each and every car on the lot, I was really impressed. We were able to take our time and look at everything we wanted to without being pushed along. This dealership is also spotless! It looks brand new and we felt like we were the only people who had ever sat there because it was so sparking clean and seemed so new. Everybody that works there was so cheerful and happy which made it very comfortable.
When asked about my experience at this dealership I have to say that Jason is the best sales associate I've ever come across. He's very knowledgeable, personable, not pushy, and always listens to what ever your needs and desires are.
Our experience overall was great, quick and sweet. We have had horrible experiences elsewhere. Really enjoyed our salesman Michael Gradney. He was very helpful, not pushy. Very personable.
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